Administrative Assistant- Surgery ENT

Universal Health Services, Inc.; Washington (District of Columbia); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical/dental/vision plans

401(k) with company match

SoFi student loan refinancing

Educational assistance

Career advancement opportunities

Job summary

Capital Medical Group, an IPM/UHS subsidiary in Washington, DC, seeks an Administrative Assistant to support the Surgery/ENT practice and provide clinical and administrative support to patients and providers.

The role involves coordinating schedules, medical records, insurance authorizations, and patient communications while ensuring HIPAA compliance and high-quality patient care. A healthcare background is required with strong organizational skills.

Qualifications

• Minimum of three (3) years of administrative experience in a healthcare setting.
• Experience with patient scheduling, medical records, insurance authorizations, and referrals.
• Surgical scheduling or physician practice experience preferred.
• Strong organizational, communication, and computer skills.
• Knowledge of medical terminology.

Responsibilities

• Schedule patient appointments, surgical procedures, and coordinate cases across multiple facilities.
• Coordinate pre- and post-operative requirements, including clearances, testing, referrals, records, and patient instructions.
• Obtain and maintain medical records, diagnostic results, and surgical documentation.
• Manage patient calls, correspondence, medical records requests, faxes, and other incoming documentation.
• Verify patient demographics, insurance benefits, and surgical information.
• Coordinate surgical authorizations, referrals, pre-certifications, and workers’ compensation approvals.
• Communicate with physicians, hospitals, referring providers, insurance carriers, and patients to coordinate care.
• Assist with FMLA/disability paperwork and physician administrative needs.
• Track physician licenses and credentials and coordinate meetings as needed.
• Maintain patient confidentiality and comply with HIPAA and organizational policies.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Computer skills

Medical terminology

Education

High school diploma or equivalent

Job description

Responsibilities

Administrative Assistant – Surgery / ENT- Surgery ENT

Capital Medical Group | Independence Physician Management (IPM), a UHS Subsidiary

Onsite | 2300 M St NW- Washington, DC 20037

Capital Medical Group is a newly acquired physician practice group within Independence Physician Management (IPM), a subsidiary of UHS. We are seeking an experienced and compassionate Administrative Assistant to support our Surgery ENT practice and provide high-quality clinical and administrative support to patients and providers.

At Capital Medical Group, our mission is simple but powerful: to provide personalized, innovative, equitable, and high-quality care that improves the lives of our patients and their families. As a large multi-specialty physician practice in the region, we support more than 50 medical and surgical specialties through a network of hospitals and care locations, including GW Hospital, Cedar Hill Regional Medical Center, GW Urgent Care, and affiliated sites throughout the DMV.

Why Join Capital Medical Group?

This is an opportunity to make a meaningful impact in a growing healthcare organization where your work directly supports the patient experience and delivery of high-quality care. You will join a collaborative team that values innovation, accountability, teamwork, and excellence.

What We Offer

Joining Capital Medical Group means becoming part of a mission-driven healthcare organization committed to excellence, innovation, and growth. We offer:

• A challenging and rewarding work environment
• Competitive compensation and generous paid time off
• Medical, dental, vision, and prescription drug plans
• 401(k) with company match and discounted stock plan
• SoFi student loan refinancing program
• Educational assistance and development programs
• Career advancement opportunities across UHS and its 300+ subsidiaries

The Administrative Assistant – Surgery / ENT performs a variety of administrative and secretarial duties in support of assigned physician(s) and the delivery of patient care.

Qualifications

Essential Duties and Responsibilities

• Schedule patient appointments, surgical procedures, and coordinate cases across multiple facilities.
• Coordinate pre- and post-operative requirements, including clearances, testing, referrals, records, and patient instructions.
• Obtain and maintain medical records, diagnostic results, and surgical documentation.
• Manage patient calls, correspondence, medical records requests, faxes, and other incoming documentation.
• Verify patient demographics, insurance benefits, and surgical information.
• Coordinate surgical authorizations, referrals, pre-certifications, and workers’ compensation approvals.
• Communicate with physicians, hospitals, referring providers, insurance carriers, and patients to coordinate care.
• Assist with FMLA/disability paperwork and physician administrative needs.
• Track physician licenses and credentials and coordinate meetings as needed.
• Maintain patient confidentiality and comply with HIPAA and organizational policies.
• Perform other duties as assigned.

Education

• High school diploma or equivalent required

Experience

• Minimum of three (3) years of administrative experience in a healthcare setting required.
• Experience with patient scheduling, medical records, insurance authorizations, and referrals required.
• Surgical scheduling or physician practice experience preferred.
• Strong organizational, communication, and computer skills required.
• Knowledge of medical terminology required

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.