Surgery Coordinator Manager

EyeSouth Partners

Atlanta (GA)

On-site

USD 45,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

Employee Discounts and Perks

Employee Assistance Program

Group Life/AD&D

Short Term Disability Insurance

Long Term Disability Insurance

Job summary

EyeSouth Partners is seeking a Surgery Coordinator for our Atlanta location. The role involves scheduling appointments, providing patient counseling, and maintaining documentation for surgical procedures. A strong background in ophthalmology and customer service is preferred.

Successful candidates will have at least 2 years of related experience and excellent communication skills. We offer competitive benefits including medical, dental, vision, and a generous PTO package.

Qualifications

Minimum 2 years of experience as a Surgery Coordinator, preferably in ophthalmology.
Familiar with obtaining authorizations and referrals.
Ability to work efficiently under pressure with minimal supervision.

Responsibilities

Responsible for scheduling patient appointments and providing pre/post operative counseling.
Maintain accurate documentation of patient treatments.
Coordinate communication between patients, physicians, and other staff.

Skills

Organizational skills

Interpersonal skills

Communication skills

Ability to multi-task

Knowledge of insurance plans

Experience with EMR software

Customer service

Education

AA/BA/BS degree or equivalent experience

Tools

Excel

Word

Ophthalmology specific software

Job description

Georgia Eye Partners is a specialty eye care practice in Metro Atlanta comprised of ophthalmologist and optometrists dedicated to providing patients with the highest quality medical and surgical eye care. Our services range from general eye care to complex surgical care for conditions such as cataracts, glaucoma, corneal disease, and refractice. We offer LASIK and other refractive surgery options as well as oculoplastic surgery and laser aethetic procedures through OPAL Aesthetics.

Responsibilities

Responsible for the premium services conversion rate of our patients.
Provides patients with pre-op and postoperative counseling.
Schedule appointment dates/times for patients and physicians using a computerized scheduling system with the ability to assist patients in being compliant in pre-op and post-op regiments.
Interact with patients, physicians, and other staff, both within the clinic/ASC and at outside facilities providing accurate, timely and responsive information.
Coordinate processes and route all paperwork as required to meet physician and facility requirements. Provides accurate, thorough, and complete documentation of all information pertinent to patient treatment.
Returns and responds to all calls relating to scheduling.
Ensures any necessary medical clearances are obtained by the patient prior to surgery.
Knowledgeable regarding co-management with referring providers and ensures compliance with the scheduling of post-operative visits. Communicates with referring providers as needed.
Communicates with assigned physician and surgery center staff to ensure all special supplies are received prior to the surgical date and informs ASC of any add on patients. Reschedules appointments as needed.
Helps with other ancillary tasks including but not limited to following up with patients that no-show or cancel surgical appointments, sending H&P orders and consents to outside hospitals, update surgical scheduler protocol handbook, constantly edit consents and documents as processes change, training sessions with our physicians, etc.

Qualifications

Associate must possess AA/BA/BS degree or combination of relevant work experience.
Minimum 2 years of experience as a Surgery Coordinator, preferably for an ophthalmology physician with strong organizational and interpersonal skills.
Experience with EMR software (with Ophthalmology specific software preferred).
Experience with patient customer service. Familiar with obtaining authorizations and referrals.
Knowledge of contracted insurance plans and procedures.
Ability to work with Excel, Word, and medical software.
Excellent oral/written communication and analytical skills.
Must have the ability to travel to all our locations as needed.
Ability to multi-task efficiently and effectively.
Must be able to act calmly and effectively in a busy or stressful situation.
Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality, and personal appearance.
Must be able to establish and maintain effective working relationships with managers and peers.
Must be highly flexible; able to accommodate changing needs of the office. Knowledge and adherence to HIPAA, COMPLIANCE, OSHA.
Ability to work well under pressure with minimal supervision. Skill in exercising initiative, judgment, discretion and decision-making to achieve practice objectives.