Supv II-Restaurant

Areas USA, Inc; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Areas USA, Inc. is seeking a Restaurant Supervisor in Austin, TX to lead hourly staff and manage daily duties. The role focuses on guest service, safety, and efficient opening and closing tasks.

You will assign shifts, support training, and handle guest concerns while upholding company policies. Strong communication and organization are essential for success in this on-site position.

Qualifications

• Experience working in a restaurant.
• Two years of supervisory experience preferred.
• Self-motivated with strong organization and guest service abilities.
• Excellent written and verbal communication skills.
• No college degree required.

Responsibilities

• Maintain a safe and clean environment for guests and team members.
• Ensure the venue is adequately stocked with products and supplies for service and upholds policies and procedures.
• Assign duties to team members on shift and perform some service tasks.
• Assist managers in team member training and compliance.
• Investigate and resolve service complaints and monitor operations to meet budget and volume goals.
• Greet guests positively and monitor needs of guests and team members within the area.

Skills

Guest service

Organization

Communication

Team leadership

Job description

Overview -When guests are provided with excellent service, this is where we have achieved our greatest goal. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.ResponsibilitiesMaintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are metAssign duties to team members on shift and perform some service tasksAssist managers in team member training and complianceInvestigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volumeGreet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned areaQualificationsExperience working in a restaurant; beneficial to have two years’ supervisory experienceSelf-motivated, superior organization and guest service abilitiesExcellent written and verbal communication skills with customer relation skillsNo college degree requiredPhysical RequirementsMust be able to carry up to 35 lbsStanding, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms