Supv II-Concessions

Areas USA, Inc; Detroit (MI); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

Areas USA, Inc. is seeking a Concessions Supervisor in Detroit. You will lead a team to deliver exceptional guest service in a fast-paced hospitality setting, with opportunities to develop supervisory and guest-relations skills.

Responsibilities include assigning duties, training staff, addressing complaints, managing labor and cash handling, and supporting inventory and cashier duties as needed.

Formación

• Experience in a fast-paced restaurant environment.
• Ability to train and delegate tasks to staff.
• Strong willingness to satisfy guest needs.

Responsabilidades

• Assign duties to scheduled team members and assist with training.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Manage labor and profit loss and ensure cash handling accuracy.
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary.

Conocimientos

Team leadership

Guest service

Conflict resolution

Descripción del empleo

Overview -As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.If you want a job where no day is the same and where you will interact with people from around the world while developing your hospitality skills, join our team and apply now.ResponsibilitiesAssign duties to scheduled team members and assist with trainingInvestigate and resolve complaints regarding food quality, service, or accommodationsManage labor and profit lossEnsure proper cash handling and tip record-keeping for the shiftAssist guests, stock shelves, count inventory, and perform cashier duties when necessaryQualificationsExperience working in a restaurant requiredMinimum of 2 years of supervisory experience preferredMust be able to implement rules and direct employeesA true desire to satisfy the needs of others in a fast-paced environmentNo college degree requiredPhysical RequirementsConstant standing, walking, bending, reaching, and repetitive motionsAbility to lift stock up to 50 pounds occasionally