RESTAURANT SUPERVISOR

RESIDENCE INN - BALTIMORE; Baltimore (MD); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Paycom - ATS in Baltimore, MD seeks a Restaurant Supervisor to lead daily service, coach servers and bussers, and ensure warm, attentive guest experiences. You will oversee dining room flow, cleanliness, and safety, while coordinating with kitchen and bar teams in a fast-paced environment.

The role emphasizes leadership, reliable multitasking, and flexibility to work various shifts, including holidays and weekends, to deliver memorable guest interactions.

Formación

• Previous restaurant or hospitality leadership experience preferred.
• Strong communication and guest service skills.
• Ability to lead and motivate a team during busy service.
• Organized, reliable, and able to multitask.
• Flexible to work any shifts, including holidays and weekends.

Responsabilidades

• Supervise restaurant staff during daily service.
• Support training, coaching, and performance of servers, hosts, and bussers.
• Ensure excellent guest service and handle service recovery when needed.
• Oversee table sections, flow of service, and overall dining room operations.
• Assist with opening and closing procedures.
• Maintain cleanliness, organization, and safety standards.
• Communicate effectively with the kitchen and bar teams.
• Support inventory tracking, side work, and setup tasks.
• Help ensure compliance with hotel and brand standards.

Conocimientos

Leadership experience

Communication skills

Guest service

Team motivation

Multi-tasking

Flexibility

Hospitality passion

Descripción del empleo

You are friendly, confident, and passionate about delivering great service. You understand restaurant operations, enjoy leading a team, and take pride in creating a welcoming and efficient dining experience. If you thrive in a fast-paced environment and lead by example, keep reading.The RoleAs a Restaurant Supervisor, you support daily restaurant operations, assist in leading the service team, and ensure guests receive warm, attentive, and consistent service. You help maintain a clean and organized dining room, guide team members, and resolve guest issues with professionalism.What You Will Be Doing• Supervise restaurant staff during daily service• Support training, coaching, and performance of servers, hosts, and bussers• Ensure excellent guest service and handle service recovery when needed• Oversee table sections, flow of service, and overall dining room operations• Assist with opening and closing procedures• Maintain cleanliness, organization, and safety standards• Communicate effectively with the kitchen and bar teams• Support inventory tracking, side work, and setup tasks• Help ensure compliance with hotel and brand standardsWhy You Will Love It Here• Leadership experience in a team-oriented environment• Opportunities to grow in food and beverage or hotel leadership• A role where you help create memorable guest experiencesReady to Join the TeamIf you are ready to lead a strong service team and help create an exceptional dining experience, we would love to meet you.Apply now.EOEWhat Makes You You• Previous restaurant or hospitality leadership experience preferred• Strong communication and guest service skills• Ability to lead and motivate a team during busy service• Organized, reliable, and able to multitask• Comfortable working in a fast-paced environment• Passionate about hospitality and creating positive guest interactions• Flexible to work any shifts, including holidays and weekends.