Supports Coordinator - Erie County

Service Coordination Unlimited Inc; Erie (Erie County); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Sign-on bonus

Top Workplace award 2026

Career development opportunities

Competitive benefits

Job summary

Service Coordination Unlimited Inc. is seeking a compassionate Supports Coordinator to help individuals achieve person-centered goals and independent living in our Erie region.

The role requires travel within Erie County and surrounding areas, while offering work-from-home flexibility with required travel. The position emphasizes coordinating services, maintaining documentation, ensuring compliance, and providing participant-focused support to enable better outcomes.

Qualifications

• Bachelor’s degree with at least 12 eligible credits required (social work/psychology or related field preferred).
• Practicum experience is a plus.

Responsibilities

• Assess, identify, secure, and monitor services and supports for participants.
• Respond to participant needs and communicate across channels.
• Meet compliance standards and timeframes for assessments and plans.
• Document visits and contacts in required systems.
• Provide training and support to participants and consumer employees.
• Maintain internal databases and track participant information.
• Assist participants in obtaining habilitation, vocational, and other services.
• Demonstrate company values in all interactions.

Skills

Communication skills

Customer focus

Integrity

Job knowledge

Dependability

Problem-solving

Interpersonal skills

Productivity

Quality

Self-development

Teamwork

Education

Bachelor’s degree + 12 eligible credits (required)

Practicum experience is a plus

Job description

This position requires travel in Erie county and surrounding areas.

This is a work from home position with required travel in Erie county and surrounding areas.

Sign On Bonus available

Pittsburgh Post Gazette 2026 Top Workplaces Winner!

View our Pittsburgh Post Gazette Top Workplaces Page here: https://topworkplaces.com/company/service-coordination-unl_1/

Join Our Team as a Supports Coordinator!

Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating services and supports and ensuring positive outcomes? If so, we have the perfect opportunity for you!

At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Supports Coordinator to join our team and help us make a positive impact in our community.

View our careers page here: https://www.sc-unlimited.org/careers

Key Responsibilities:

• Supports Coordination: Assess, identify, secure, and monitor services and supports for program participants based on their unique needs.
• Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.
• Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.
• Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.
• Database Management: Maintain and utilize internal databases to track participant information and encounters.
• Assistance: Help participants obtain habilitation, vocational, and other services.
• Company Values: Demonstrate company values consistently in all interactions and duties.

Qualifications:

• Education: Bachelor’s degree with minimum 12 eligible credits REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
• Experience: At least three (3) years of experience in case management, especially within the PA Office of Developmental Programs PREFERRED.
• Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
• Technical Skills: Proficient in using computer systems and technology relevant to the role.
• Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
• License: Valid driver’s license and dependable means of transportation. Must be able to travel throughout Erie and surrounding counties.

Why Join Us?

• Impactful Work: Make a real difference in the lives of individuals in your community.
• Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth.
• Professional Development: Opportunities for continuous learning and career advancement.
• Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.