Supportive Housing Services Case Manager

Yakima Neighborhood Health Services; Washington (District of Columbia); On-site; USD 56,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Ten paid holidays

Paid leave options

Retention bonuses

Job summary

Yakima Neighborhood Health Services is seeking a dedicated professional to provide case management and outreach to homeless individuals, helping access housing, entitlements, and supportive services. The role emphasizes collaboration with partner agencies and maintaining confidential client records.

The ideal candidate has an associate degree in health or behavioral sciences and experience in social services, with bilingual Spanish/English desirable.

Qualifications

• Associate degree in behavioral or health sciences or related field; two years related work experience.
• Knowledge of case management, government benefits and community resources; experience in social service delivery.
• Bilingual Spanish/English desirable; strong written and spoken communication.

Responsibilities

• Identify and outreach to homeless persons to determine who needs services.
• Provide case management support including home visits.
• Assess client needs and strengths to develop service plans.
• Coordinate with agencies to stabilize housing and self-sufficiency.
• Assist with accessing entitlements and completing forms.
• Maintain confidentiality of client interactions and medical records.
• Represent YNHS in local meetings as requested.

Skills

Case management

Benefits navigation

Social services experience

Computer literacy

Bilingual Spanish/English desirable

Attention to detail

Communication skills

Education

Associate degree in behavioral or health sciences or related field

Job description

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $27-$29 an hour, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate:

• Associate degree in behavioral or health sciences or related field and two years closely related work experience.
• Qualifying work experience may be substituted year for year for education.
• Knowledge of effective case management practices; knowledge of government benefits and community resources; experience in effective social service delivery.
• Knowledge of addiction and mental health pathologies.
• Proficiency in computer operating systems.
• Good attention to detail; good written and verbal communication skills.
• Bilingual Spanish/English desirable.
• Candidate has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
• Ability to pass a pre-employment background check.

Day to Day:

• Identification and outreach to homeless persons to determine who is in need of services.
• Provides case management support, including scheduled and unscheduled home visits.
• Assessment of need to determine client limitations and strengths.
• Work with agencies/organizations to maximize clients’ abilities to stabilize housing and improve self-sufficiency.
• Develop service plan with clients to set goals (including self- management goals) and action steps toward self-sufficiency.
• Provide assistance with securing food, shelter, clothing and referrals to other supportive services.
• Provide assistance in accessing entitlements and completing forms and applications.
• Crisis intervention.
• Advocate on behalf of clients.
• Maintaining confidentiality of client interactions and medical records.
• Participate in staff in-service meetings.
• Participate in quality assurance activities and peer review as requested.
• Maintain organized, clean, efficient and confidential work area.
• Represent YNHS in local meetings as requested.
• Perform related work and other tasks as requested.