Outreach Worker

YAKIMA NEIGHBORHOOD HEALTH SERVICES; Yakima (WA); Hybrid; USD 44,000 - 50,000; Full time

Benefits offered by this job

Employer-provided medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Ten paid holidays

Job summary

Yakima Neighborhood Health Services (YNHS) is seeking a dedicated team member to serve the community with compassion and teamwork. You will identify homeless individuals in need of services, assess needs, and connect clients to YNHS programs and other agencies.

The role requires an associate degree in behavioral or health sciences and two years of related work experience, plus strong written and verbal communication skills. Bilingual Spanish/English is desirable.

Qualifications

• Associate degree in behavioral or health sciences or related field required.
• Two years closely related work experience required; substitutions allowed year-for-year for education.
• Good written and verbal communication skills are essential.
• Bilingual Spanish/English desirable.

Responsibilities

• Identify and outreach to homeless persons to determine who needs services.
• Assess client needs and determine limitations and strengths.
• Provide information about services from YNHS and other agencies.
• Assist with securing food, shelter, clothing and referrals to supportive services.
• Help clients access entitlements and complete forms and applications.
• Develop individual care plans in agreement with staff and client.
• Participate in crisis intervention activities as required.
• Coach and support living and self-sufficiency skills.
• Advocate on behalf of clients and document activities in the EHR.

Skills

Attention to detail

Written communication

Verbal communication

Bilingual Spanish/English (desirable)

Education

Associate degree in behavioral or health sciences

Job description

Who We Are
Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Who We Are
Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.
Why Work at Yakima Neighborhood Health Services?
YNHS offers great compensation for this position, with a starting wage of $21-$24.15 an hour, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate: We are looking for a team member that is passionate about serving our community of patients and enjoys working in a team! Some technical requirements for this position are:

• Associate degree in behavioral or health sciences or related field and two years closely related work experience.
• Qualifying work experience may be substituted year for year for education.
• Good attention to detail; good written and verbal communication skills.
• Bilingual Spanish/English desirable.
• Candidate has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
  

Day To Day

• Identification and outreach to homeless persons to determine who is in need of services.
• Assessment of need to determine client limitations and strengths.
• Provide information about available services from YNHS and other agencies.
• Provide assistance with securing food, shelter, clothing and referrals to other supportive services.
• Provide assistance in accessing entitlements and completing forms and applications.
• Develop individual care plans in consensus with staff and client.
• Participate in crisis intervention activities as required.
• Coach and support living and self-sufficiency skills.
• Advocate on behalf of clients.
• Document activities completely in electronic health record system and other record-keeping systems as required.
• Maintaining confidentiality of client interactions and medical records.
• Participate in staff in-service meetings.
• Participate in quality assurance activities and peer review as requested.
• Maintain organized, clean, efficient and confidential work area.
• Represent YNHS in local meetings as requested.
• Perform related work and other tasks as requested.