Peer Support Specialist

Yakima Neighborhood Health Services; Yakima (WA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Employer provided medical, dental, and

Vision and life insurances

Retirement plan

Ten paid holidays

Flexible leave / cash-out options

Retention bonuses

Job summary

Yakima Neighborhood Health Services in Yakima, WA is seeking a team-oriented staff member to assist patients in navigating community resources and health programs. The role involves outreach, eligibility assistance, and close collaboration with Navigators to connect clients to health insurance, telehealth, and housing services.

Ideal candidates will be bilingual in English/Spanish, have strong data-entry and communication skills, and possess a valid driver’s license.

Qualifications

• Bilingual in English/Spanish preferred; convenient if ability to sign.
• Strong data-entry and documentation skills required.
• Excellent spelling and punctuation; ability to communicate clearly.

Responsibilities

• Assist patients and community members in learning about and applying for resources and programs.
• Coordinate with navigators to connect clients to health services and housing resources.
• Document contacts and interactions in Electronic Health Records and other databases.

Skills

Bilingual EN/ES

Data entry

Communication skills

Driver's license

Job description

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $20-$23 an hour, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate:

We are looking for a team member that is passionate about serving our community of patients and enjoys working in a team! Some technical requirements for this position are:

• Knowledge of community services, social services, and community resourcesrequired.
• Working command of Spelling and punctuation required.
• Skills in data-entry.
• Ability to speakclearly and concisely.
• Required bilingual inEnglish/Spanish preferred; convenient if ability to sign.
• Peer Support certification preferred.
• Driver's license and auto insurance preferred.
• Candidate must not have been sanctioned or excluded from participation infederal or state health care programs by a federal or state law enforcement, regulatory, or licensing agency.
• Ability to successfully pass a background check in relation to the position applied for.
• Must have valid driver's license and car insurance.

Day to Day:

• Assist patients, clients, and community members in learning about and applying for resources, including state and federal assistance programs. Examples of programs include TANF, SNAP, WIC, Apple Health, ECEAP, Working Connections Childcare, Workforce Innovation and Opportunities Act (WIOA), Kinship Care, Expanded Child Tax Credit, Earned Income Tax Credit, Developmental Disabilities, SSI / SSDI, Rental Assistance, Homeownership Funds, Coordinated Entry and other Housing Engagement, legal aid programs etc.
• Participate outreach assistance as directed targeting low-income populations, including BIPOC individuals, seniors, youth transitioning from foster care, LGBTQIA+ individuals, urban & tribal Indians, single parents with young children, and immigrants/refugees, agricultural workers, and people experiencing homelessness.
• Work closely with YNHS Navigators and Community Health Workers to connect patients and community members to services, including health insurance, health care, telehealth and housing.
• A Partner with YNHS Navigators and Community Health Workers to comprehensively address client needs.
• Attend case conferences or morning huddles as needed to address the comprehensive needs of the client.
• Client contacts may be conducted in the clinic, client dwellings, streets, or other outdoor settings.
• Document contacts and interactions in Electronic Health Records.
• Record activity as required additional databases for reporting purposes.
• Participate in quality assurance activities and peer review as requested.
• Maintain organized, clean, efficient and confidential work area.
• YNHS in local meetings as requested.
• Perform related work and other tasks as requested.