Supported Living Program Manager | Social Services Leader

Hope Human Services, LLC; Spokane (WA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Dental insurance

Employee assistance program

Life insurance

Paid time off

Vision insurance

401K options

Job summary

Hope Human Services, LLC is seeking a Case Manager to join its management team in Spokane, WA. The role provides leadership and oversight to direct support professionals, ensuring quality care, staff development, and compliance with state regulations.

Responsibilities include hiring, onboarding, coaching, and education for families, with rotating on-call duties around the clock. Full-time position with competitive benefits and wage range.

Qualifications

• Minimum high school diploma or GED; Associates or Bachelor's degree in Human Services or related field preferred

Responsibilities

• Supervise all direct support professionals, including performance evaluation and compliance with policies and procedures
• Oversee staff development, training and orientation
• Hire direct support professionals and ensure proper onboarding
• Ensure compliance with state licensing regulations and program policies
• Schedule staff and participate in on-call rotations 24/7

Skills

Supervisory experience

Case management

Leadership

Staff development

Critical thinking

Communication

Microsoft Office

Email/Spreadsheet proficiency

Education

High school diploma or GED

Associate or Bachelor’s in Human Services or related field

Tools

Therap

Microsoft Office

Job description

Hope Human Services, LLC is seeking a Case Manager to join its management team in Spokane, WA. The role provides leadership and oversight to direct support professionals, ensuring quality care, staff development, and compliance with state regulations.

Responsibilities include hiring, onboarding, coaching, and education for families, with rotating on-call duties around the clock. Full-time position with competitive benefits and wage range.