Supported Living Program Manager

Rauch, Inc.; Charlestown (IN); On-site; USD 23,000 - 26,000; Full time

Job summary

Rauch, Inc. in Charlestown, IN, is seeking a Program Manager - Supported Living to provide leadership and oversight for the Supported Living services.

You will supervise staff, ensure person-centered care, monitor ISPs, and maintain compliance with agency standards and regulatory requirements. The role requires scheduling oversight, 24/7 on-call readiness, coordination with the interdisciplinary team, and strong communication with individuals served, families, and providers.

Qualifications

• Strong leadership and team development skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Demonstrated empathy and commitment to person-centered services.

Responsibilities

• Supervise, coach, and support DSPs and Home Leaders.
• Assist in staff recruitment, onboarding, training, and performance management.
• Provide feedback, evaluations, and address performance concerns.
• Ensure adequate staffing coverage and fill open shifts with Home Leaders.
• Oversee ISPs and monitor client progress in collaboration with the interdisciplinary team.
• Maintain person-centered services and promote independence and self-advocacy.
• Communicate regularly with individuals served, families, and providers.
• Conduct weekly home visits to monitor service quality and compliance.
• Coordinate transportation and access to community resources.
• Review and approve staff schedules to ensure coverage and compliance.
• Maintain oversight of staffing patterns and operational needs across homes.
• Participate in on-call rotation and provide 24/7 support when required.
• Work flexible hours including direct service shifts during staffing needs.

Skills

Leadership

Communication

Multitasking

Problem-solving

Empathy

Job description

Rauch, Inc. in Charlestown, IN, is seeking a Program Manager - Supported Living to provide leadership and oversight for the Supported Living services.

You will supervise staff, ensure person-centered care, monitor ISPs, and maintain compliance with agency standards and regulatory requirements. The role requires scheduling oversight, 24/7 on-call readiness, coordination with the interdisciplinary team, and strong communication with individuals served, families, and providers.