Supported Employment Contract Manager

Maryland Works, Inc.; Silver Spring, Northern (MD, KY); Hybrid; USD 40,000 - 43,000; Full time

Job summary

The Rock Creek Foundation in Silver Spring, MD is seeking a Supported Employment Contract Manager to empower individuals with disabilities through vocational evaluation, training, and ongoing support. You will oversee the contract lifecycle, ensure compliance with service standards, and supervise staff delivering employment services.

You will coordinate with clients, partner agencies, and supervisors to achieve high-quality outcomes while upholding ethical and professional standards.

Qualifications

• Must possess a valid driver's license and have access to a vehicle.
• Proof of car insurance required.
• High School Diploma or equivalent; 2+ years' experience with adults with disabilities.
• Ability to work independently and in a team; multi-task.
• Strong customer service orientation and professional conduct.
• Ability to communicate effectively with staff and individuals served.

Responsibilities

• Interview and evaluate disabled applicants to determine eligibility for services.
• Determine suitable job matches aligned with applicant desires and abilities.
• Plan and arrange training for job readiness.
• Maintain liaison with clients, staff, and partner agencies.
• Ensure contract scope and quality of work meet standards.
• Provide training to contract employees as needed.
• Oversee contract compliance and daily operations.

Skills

Valid driver's license

Proof of car insurance

Communication

Teamwork

Multi-tasking

Customer service

Education

High School Diploma or equivalent

Job description

Silver Spring, United States | Posted on 08/11/2026

As a Supported Employment Contract Manager, you are dedicated to empowering individuals with disabilities to achieve meaningful, sustainable employment by providing vocational evaluation, training, and ongoing support. This role ensures that each client is matched with opportunities aligned to their skills, abilities, and goals while fostering successful workplace integration. At the same time, you are responsible for the oversight, compliance, and quality of all employment contracts - ensuring services are delivered to the highest standards, consumers are well-trained, and contractual obligations are met or exceeded. By balancing individualized client support with effective contract management, this role advances both personal rehabilitation outcomes and organizational success.

What You'll Do:

As a Supported Employment Contract Manager, you are dedicated to empowering individuals with disabilities to achieve meaningful, sustainable employment by providing vocational evaluation, training, and ongoing support. This role ensures that each client is matched with opportunities aligned to their skills, abilities, and goals while fostering successful workplace integration. At the same time, you are responsible for the oversight, compliance, and quality of all employment contracts - ensuring services are delivered to the highest standards, consumers are well-trained, and contractual obligations are met or exceeded. By balancing individualized client support with effective contract management, this role advances both personal rehabilitation outcomes and organizational success.

• Interview and evaluate disabled applicants and confer with medical and professional personnel to determine type and degree of disability, eligibility for service, and feasibility of vocational rehabilitation.
• Accept or recommend acceptance of suitable candidates.
• Determine suitable job or business consistent with applicant's desires, aptitudes, and physical, mental, and emotional limitations.
• Plan and arrange for applicant to study or train for job.
• Organize and conduct support group and vocational groups as needed.
• Endeavor to place individual in gainful employment after acquisition of marketable skills.
• Resolve work related problems or difficulties, and assign individual to simpler tasks when worker cannot perform assigned duties.
• Observe worker to ensure that work is performed according to prescribed methods and meets established standards.
• Maintain working relationships with staff of other agencies and institutions, homes, facilities, and act as liaison between clients and agency/ institution.
• Act as liaison between clients and their supervisor and co-workers.
• Help clients understand mental illness and how it affects their health, lifestyles, and employment.
• Assist applicant with personal adjustment throughout rehabilitation program.
• Aid applicant in obtaining medical and social services during training.
• Check work email at the beginning and end of each shift.
• Responsible for the satisfaction of all contract services and ensure that all of the terms of the contract are completed.
• Responsible for ensuring that the scope of the work as outlined in the contract agreement is completed within the scheduled contract terms.
• Maintain monthly contact with all contract representatives to ensure the quality of all of the work completed is in compliance with contract standard.
• Attend mandatory bi-weekly supervision appointments with supervisor to discuss contract schedules and targeted tasks for each working contract day.
• In charge of the function and staffing of all contract crews as well as securing new contracts from Montgomery County.
• Provide training to all contract employees as needed.
• Use all contract equipment and contract materials appropriately.
• Participate in and successfully complete all required trainings.
• Other duties as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess a valid driver's license with no more than 3 points and have access to a vehicle for work purposes.
• Must have proof of car insurance.
• High School Diploma (or equivalent) and a minimum of two (2) years' experience working with adults diagnosed with varying intellectual disabilities and or developmental disabilities.
• Must be able to work individually as well as within a team. Must be able to multi-task.
• Must be able to work with "high-risk" consumers who have mental illnesses as well as development or intellectual disabilities as well as physical.
• We expect all staff to have a strong desire to provide excellent customer service.
• We expect all staff to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
• Must be able to effectively and professionally communicate with other staff and individuals served.

At The Rock Creek Foundation, you're not just an employee - you're a valued change agent . Here's what you can expect:

• Schedule: Monday through Friday with some Saturdays as needed.
• Annual Salary Rate: $40,000 - $43,000
• Robust Retirement Plan - 403(b) with company match to support your future.
• Health Coverage That Cares - Comprehensive medical, dental, and vision insurance.
• Time to Recharge - Generous paid time off and parental leave.
• Celebrate You - Enjoy your birthday off every year!
• Training & Growth - Ongoing development programs and career advancement opportunities.
• Culture of Purpose - A welcoming, inclusive environment where you belong.
• Tuition Reimbursement - Invest in your education, and we'll support you.
• Employee Assistance Program - Confidential support for life's challenges.
• Wellness Perks - Annual wellness initiatives and access to the Calm App .
• Recognition & Rewards - Through our Awardco platform and referral program .
• Exclusive Discounts - Enjoy deals through FunEx and more.
• Life and AD&D insurance provided at no cost.
• Short- and long-term disability coverage.
• Optional legal assistance and transferable life insurance.
• Pet insurance for your furry family.
• Ancillary plans like critical illness, accident, and hospital indemnity.
• Financial Flexibility - Flexible spending accounts (FSA) to help with healthcare and dependent care expenses.