Supported Employment Associate

Goodwill of the Heartland/Heartland Goodwill Enter; Iowa City (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Store discount

Retirement plan

Health insurance

Dental insurance

Vision insurance

Job summary

Goodwill of the Heartland in Iowa City is seeking a Full-time Supported Employment Associate to manage participant caseloads, provide job coaching, and coordinate supports with host employers. The role includes maintaining client data, submitting progress reports to funders, and monitoring expenses.

Two years of related experience are required, with a schedule typically Monday–Friday, 8:00am–4:30pm; evenings and weekends and travel between job sites may be needed.

Qualifications

• Two years of full-time employment in a related field.
• Reliable vehicle and valid driver's license required.
• Successful completion of motor vehicle record screening, dependent adult and child abuse, and criminal background checks.

Responsibilities

• Serve as program manager for participants assigned to caseload.
• Provide job coaching and/or arrange for job coaching for program participants.
• Assist in orienting clients to host employer policies, standards, and procedures.
• Solicit feedback from employers on effectiveness of job coaching and participant fit for job.
• Maintain positive relationships with employers and funders.
• Aid employers in identifying and creating job accommodations and assistive devices as needed.
• Accurately complete data entry and reports as required by funders and Finance.
• Develop Individual Service Plans, progress reports and maintain accurate and up-to-date case file information.
• Monitor and control expenses, including billable hours, client funding, and reimbursed expenses.
• Utilize community organizations to provide wrap-around support for participants.
• Assist with transportation to job as needed.

Skills

Job coaching

Employer relations

Communication

Education

Two years of related experience

Job description

Are you a positive, helpful individual who is looking for a position that allows for creativity, positive energy, and supporting employment for individuals with barriers to independence? Do you encourage diversity in the work force? Goodwill of the Heartland is seeking a Full-time Supported Employment Associate. Two years of related experience is required for this position.Our Supported Employment Associates serve as program managers for participants assigned to their caseload by providing job coaching or arranging for job coaching for program participants. They help to solicit feedback from employers on the effectiveness of job coaching, maintain positive relationships with employers and funders, and aid employers in identifying and creating job accommodations and assistive devices as needed.This position will require the accurate and timely completion of data entry and reports as required by funders and the finance department. This includes progress reports and up to date case file information. This will also include monitoring and controlling expenses, such as billable hours, client funding, and reimbursed expenses.Essential Duties and Responsibilities:Serve as program manager for participants assigned to caseload.Provide job coaching and/or arrange for job coaching for program participants.Assist in orienting clients to the host employer's policies, standards, and procedures.Solicit feedback from employers on effectiveness of job coaching and participant fit for job.Maintain positive relationships with employers and funders.Aid employer with identifying and creating job accommodations and assistive devices as needed.Accurately complete data entry and reports as required by funders and Finance.Develop Individual Service Plans, progress reports and maintain accurate and up to date case file information.Monitor and control expense and ensure efficiency in mission services, including billable hours, client funding, and reimbursed expenses.Utilize community organizations to provide needed wrap around support for participants.Assist with transportation to job as neededGoodwill of the Heartland offers competitive benefits, including:Competitive PTOGenerous store discountRetirement package with up to 6% employer contribution after one yearStrong team cultureHealth/Vision/Dental insuranceQualifications:Two years of full-time employment in a related field requiredPost secondary education may be substituted for one year of required employmentReliable vehicle, valid driver’s license, and proof of insuranceSuccessful completion of motor vehicle record screening, dependent adult and child abuse, and criminal background checkThe Supported Employment Associate position has a starting wage of $18.82 per hour. The schedule will typically be M – F, 8:00am – 4:30pm. Evening and weekend hours may be required, and travel between job sites is required.