Employment Coach & Caseload Manager

Goodwill of the Heartland/Heartland Goodwill Enter; Iowa City (IA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive PTO

Generous store discount

Retirement package with up to 6% in- 6

Strong team culture

Health/Vision/Dental insurance

Job summary

Goodwill of the Heartland in Iowa City is seeking a full-time Supported Employment Associate to help participants succeed in the workplace. You will manage a caseload, provide job coaching, orient clients to employer policies, and coordinate wraparound supports.

This role requires two years of related experience, a reliable vehicle, and ability to travel between job sites. Starting wage is $18.82 per hour; schedule typically Monday through Friday, 8:00am–4:30pm, with potential evening or weekend

Qualifications

• Two years of full-time employment in a related field required
• Post secondary education may be substituted for one year of required employment
• Reliable vehicle, valid driver's license, and proof of insurance
• Successful completion of motor vehicle record screening, dependent adult and child abuse, and criminal background check

Responsibilities

• Serve as program manager for participants assigned to caseload.
• Provide job coaching and/or arrange for job coaching for program participants.
• Assist in orienting clients to the host employer's policies, standards, and procedures.
• Solicit feedback from employers on effectiveness of job coaching and participant fit for job.
• Maintain positive relationships with employers and funders.
• Aid employer with identifying and creating job accommodations and assistive devices as needed.
• Accurately complete data entry and reports as required by funders and Finance.
• Develop Individual Service Plans, progress reports and maintain accurate and up to date case file information.
• Monitor and control expense and ensure efficiency in mission services, including billable hours, client funding, and reimbursed expenses.
• Utilize community organizations to provide needed wrap around support for participants.
• Assist with transportation to job as needed

Skills

Two years of related experience

Reliable vehicle

Education

Post secondary education substituted for one year of required employment

Job description

Goodwill of the Heartland in Iowa City is seeking a full-time Supported Employment Associate to help participants succeed in the workplace. You will manage a caseload, provide job coaching, orient clients to employer policies, and coordinate wraparound supports.

This role requires two years of related experience, a reliable vehicle, and ability to travel between job sites. Starting wage is $18.82 per hour; schedule typically Monday through Friday, 8:00am–4:30pm, with potential evening or weekend