Program Manager & Job Coach, Supported Employment

Goodwill of the Heartland/Heartland Goodwill Enter; Iowa City (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Store discount

Retirement plan

Health insurance

Dental insurance

Vision insurance

Job summary

Goodwill of the Heartland in Iowa City is seeking a Full-time Supported Employment Associate to manage participant caseloads, provide job coaching, and coordinate supports with host employers. The role includes maintaining client data, submitting progress reports to funders, and monitoring expenses.

Two years of related experience are required, with a schedule typically Monday–Friday, 8:00am–4:30pm; evenings and weekends and travel between job sites may be needed.

Qualifications

• Two years of full-time employment in a related field.
• Reliable vehicle and valid driver's license required.
• Successful completion of motor vehicle record screening, dependent adult and child abuse, and criminal background checks.

Responsibilities

• Serve as program manager for participants assigned to caseload.
• Provide job coaching and/or arrange for job coaching for program participants.
• Assist in orienting clients to host employer policies, standards, and procedures.
• Solicit feedback from employers on effectiveness of job coaching and participant fit for job.
• Maintain positive relationships with employers and funders.
• Aid employers in identifying and creating job accommodations and assistive devices as needed.
• Accurately complete data entry and reports as required by funders and Finance.
• Develop Individual Service Plans, progress reports and maintain accurate and up-to-date case file information.
• Monitor and control expenses, including billable hours, client funding, and reimbursed expenses.
• Utilize community organizations to provide wrap-around support for participants.
• Assist with transportation to job as needed.

Skills

Job coaching

Employer relations

Communication

Education

Two years of related experience

Job description

Goodwill of the Heartland in Iowa City is seeking a Full-time Supported Employment Associate to manage participant caseloads, provide job coaching, and coordinate supports with host employers. The role includes maintaining client data, submitting progress reports to funders, and monitoring expenses.

Two years of related experience are required, with a schedule typically Monday–Friday, 8:00am–4:30pm; evenings and weekends and travel between job sites may be needed.