Support Worker

TFI, Inc.; Ottawa (IA); Hybrid; USD 35,000 - 38,000; Full time

Benefits offered by this job

20 days personal leave

12 paid holidays

Tuition reimbursement

Bonuses

Supportive team

Job summary

TFI Family Services in Iowa is seeking a compassionate Support Worker to collaborate with Case Managers, helping children and families build healthy relationships and strong foundations. You’ll teach life skills like emotional handling, healthy communication, and conflict resolution.

You will connect families to resources, create improvement plans, and advocate for kids, staying positive in challenging situations.

Qualifications

• High school diploma or equivalent or an Associate degree in Human Services.
• 2 Years previous work experience with children and families.
• Willingness to learn—we’ll teach you the rest!

Responsibilities

• Teach life skills like handling emotions, healthy communication, and conflict resolution.
• Help connect families to resources and create plans to improve their lives.
• Be a positive influence by building relationships and advocating for kids and their families.

Skills

Empathy

Communication

Conflict resolution

Resource connection

Education

High school diploma or equivalent

Associate degree in Human Services

Job description

Average hourly rate is $16.63 (including wage, incentives, bonuses, overtime, shift differential, etc.)

Do you love helping kids and families? Want the flexibility to work hybrid? If so, we’ve got the perfect job for you!

What You’ll Do:

As a Support Worker, you’ll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You’ll:

• Teach life skills like handling emotions, healthy communication, and conflict resolution.
• Help connect families to resources and create plans to improve their lives.
• Be a positive influence by building relationships and advocating for kids and their families.

What You Need

• A high school diploma or equivalent or an Associate degree in Human Services.
• 2 Years previous work experience with children and families
• A willingness to learn—we’ll teach you the rest!

Who We’re Looking For

• Cares deeply about helping families.
• Is eager to learn and make a difference.
• Loves connecting with kids and helping them grow.
• Can stay positive, even during challenging situations.

Why Work With Us?

Here’s why you’ll love being part of TFI Family Services:

• Start with 20 days of personal leave (bump to 25 days after year one) plus 12 paid holidays.
• Tuition reimbursement and bonuses for sticking with us.
• A team that’s all about supporting each other and making a real impact.

TFI is an Equal Opportunity Employer

Requirements

Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position.

The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.