Support Technician, Recertification/Non-Certificated

Duval Schools; Jacksonville, Northern (FL, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Duval County Public Schools is seeking a Support Technician in Recertification/Non-Certificated in Jacksonville, FL to provide administrative support to district administrators, coordinating actions and processes.

The role requires a four-year combination of education and experience in administrative work, along with strong word processing, spreadsheets, databases, and excellent written and verbal communication to prepare reports and handle inquiries.

Qualifications

• Four-year combination of education, training, and experience in administrative work or related area.
• License: Florida Driver’s License may be required prior to appointment and maintained during employment.
• Strong knowledge of administrative practices and procedures.
• Excellent written and verbal communication skills.
• Ability to research and compile data and prepare written reports and correspondence.

Responsibilities

• Researches and compiles data, and prepares reports and correspondence.
• Organizes and tracks status of legislation, application or case records, responding to complaints, and resolving work problems.
• Recommends, coordinates, and implements administrative practices to facilitate work processes.
• Interprets laws, rules, regulations, policies to answer inquiries and resolve problems.
• Prepares correspondence relating to administrative activities for presenting information or resolving problems.
• Maintains administrative records and files.
• Attends meetings to provide or clarify information and facilitate processes.
• Performs other duties as assigned.

Skills

Data research

Report writing

Office software

Communication

Data analysis

Problem solving

Education

Four-year combination of education and experience

Tools

Word processing

Spreadsheets

Databases

Presentation software

Diagrams

Job description

Support Technician, Recertification/Non-Certificated Jacksonville, FL, USA, 32207
Department: RECERTIFICATION/NON-CERTIFICATED Req Id: 716 Posting Start Date: 9/24/26 Posting End Date: 10/4/26

Job Summary

Provides administrative support work in assisting district administrators in planning, coordinating, monitoring, and facilitating administrative actions and processes.

Essential Functions

• 1.Researches and compiles data, and prepares reports and correspondence.
• 2.Organizes and tracks the status of legislation, application or case record processing, responding to complaints, and/or resolving work related problems.
• 3.Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities.
• 4.Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems.
• 5.Prepares correspondence relating to administrative activities for the purpose of presenting information, or resolving complaints or work related problems.
• 6.Maintains administrative records and files.
• 7.Attends meetings to provide or clarify information, facilitate processes, or resolve problems.
• 8.Performs other duties as assigned.

Probation:Six (6) months

Qualifications

Open requirements:Four (4) year combination of education, training, and experience in administrative work or related area.

Promotional requirements:NA

Licensing: Depending upon assignment, a valid Florida Driver’s License may be required prior to appointment and must be maintained during employment in this class.

Knowledge, Skills, and Abilities

• Knowledge of administrative practices, methods, and procedures relating to administrative support areas
• Knowledge of research and statistical methods and techniques
• Strong word processing, spreadsheet, database, diagramming, and/or presentation software skills
• Strong oral, written, and interpersonal communication skills
• Strong data research, compilation, analysis, and presentation skills
• Strong calculator, personal computer, fax, and office equipment operation skills
• Ability to resolve work related problems or complaints
• Ability to use judgment in search for solutions or improvement to work processes
• Ability to coordinate work activities
• Ability to research and compile data, prepare written reports and correspondence
• Ability to interpret laws, rules, and regulations
• Ability to operate standard office equipment such as personal computers, copiers, fax machines, and related equipment
• Ability to read, understand, and apply job-related rules, policies and procedures
• Ability to prepare reports

Information at a Glance

About Us

Become one of Duval County Public Schoolsdedicated professionals who make a difference in the lives of children every day. Whether it’s as a teacher, bookkeeper, counselor, maintenance worker, or one of dozens of other roles, Team Duval employees work together to ensure children achieve academic excellence and are prepared to succeed in life, college, and their careers.

Join Our Talent Community

Stay connected by joining our network! Enter your e-mail and tell us a bit about yourself. We willkeep you informed about upcoming events and opportunities that match your interests.

Clearinghouse Education and Awareness

For additional information on employment background screening, visit theClearinghouse website.

Copyright © 2026 Duval County Public Schools. All rights reserved.