Support Technician

Insight Global; Richmond (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

Insight Global is seeking a Support Technician to assist a large device refresh initiative. You will image, configure, deploy, and troubleshoot desktop and laptop computers while delivering superior end-user support.

The ideal candidate has hands-on experience with workstation deployments, helpdesk support, and Microsoft technologies, along with strong communication and organizational skills.

Qualifications

• Experience imaging and configuring systems.
• Helpdesk experience.
• Proficiency with Microsoft Office Suite.
• High School Diploma or GED.
• PowerShell experience.

Skills

Imaging

Configuring

Helpdesk

Microsoft Office

Education

High School Diploma/GED

Tools

PowerShell

Job description

Job Description

We are seeking a Support Technician to support a large-scale device refresh initiative. This individual will be responsible for imaging, configuring, deploying, and troubleshooting desktop and laptop computers while providing excellent customer support to end users. The ideal candidate will have hands‑on experience with workstation deployments, help desk support, and Microsoft technologies, along with strong communication and organizational skills.

Skills and Requirements

• Experience with imaging and configuring
• Helpdesk experience
• Microsoft Office Suite
• High School Diploma/GED
• PowerShell experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].