Support Team Member

Bakersfield; Pittsburgh (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Job summary

Bakersfield, a concept of Thunderdome Restaurant Group, is seeking support team members for its guest-focused team. This role involves handling guest interactions, reservations, and maintaining a clean, safe dining environment.

You will assist in bar prep, stocking, and clearing tables while supporting the service team to ensure a smooth guest experience. The position emphasizes mobility, physical activity, and teamwork.

Responsibilities

• Greets guests, answers phones and makes reservations.
• Supports service team with clearing, cleaning and resetting of tables.
• Assists with carry out operations and bar prep, stocking the bar and glassware.

Skills

Customer service

Communication

Teamwork

Job description

WHO WE AREAre you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:Make a MemoryAdd ValueBe TransparentPersevereThrow the PartyOUR OPPORTUNITYBakersfield, featuring authentic, Mexican street fare, tequila and whiskey, is looking for experienced support team members. Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.HOW YOU WILL CONTRIBUTEKnowledgeable about our food and beverage offeringsMaintains a clean and professional appearanceMaintains a safe and clean environment for guests and teamGreets our guests, answers phones and makes reservationsAssists with carry out operationsSupports service team with clearing, cleaning and resetting of tablesSupports bar team with bar prep, stocking the bar and cleaning glasswareHandles guests' requests and complaints professionally and ensures guest satisfactionMaintains a positive and cooperative team environmentWHAT WE PROVIDEMedical, vision, dental and life insurance eligibility within 90 days of employment for full time team members401K eligibility for full time team members after the completion of 1 year of continuous serviceOpportunity to grow, be challenged and pushed professionally