Service Team Member

Thunderdome-Restaurant-Group; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Paid time off

401K

Tip pool

Food provided every shift

Career growth opportunities

Job summary

Thunderdome Restaurant Group is seeking service team members in Cincinnati to elevate the guest experience with attention to detail and a positive attitude. You will move, bend, lift, push, pull and carry up to 50 pounds, supporting the team during high-volume service with a focus on accuracy and hospitality.

We value loyalty, curiosity and a relentless pursuit of excellence. Eligible full-time teammates gain benefits, PTO, retirement plan and opportunities to grow as the organization expands

Qualifications

• Knowledgeable about our food and beverage offerings.
• Maintains a clean and professional appearance.
• Maintains a safe and clean environment for guests and team.
• Handles guests' requests and complaints professionally and ensures guest satisfaction.
• Frequently works on the line with food and beverage preparation while interacting with guests.

Responsibilities

• Provide excellent guest experience in line with Thunderdome standards.
• Assist teammates to ensure smooth service flow and quality.
• Follow written and oral instructions to support operations.

Skills

Guest service

Teamwork

Communication

Safety awareness

Job description

WHO WE AREAre you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:Make a MemoryAdd ValueBe TransparentPersevereThrow the PartyOUR OPPORTUNITYService team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.HOW YOU WILL CONTRIBUTEKnowledgeable about our food and beverage offeringsMaintains a clean and professional appearanceMaintains a safe and clean environment for guests and teamHandles guests' requests and complaints professionally and ensures guest satisfactionMaintains a positive and cooperative team environmentFrequently works on the line with food and beverage preparation while interacting with guestsWHAT WE PROVIDEMedical, vision, dental and life insurance eligibility within 90 days of employment for full time team membersPaid time off eligibility after completing 1 year of service for full time team membersParticipation in a shared tip poolFood provided every shift401K eligibility for full time team members after the completion of 1 year of continuous serviceOpportunity to grow, be challenged and pushed professionally