Support Team Member

Thunderdome Restaurant Group; Louisville (KY); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401K

Job summary

The Eagle Louisville, part of Thunderdome Restaurant Group, is seeking experienced support team members to enhance guest experience. Roles include bar backs, hosts, food runners and server assistants, with movement and lifting up to 50 pounds required.

Candidates should be passionate, reliable, and ready to grow with a growing restaurant group. We offer benefits and a pathway for professional growth as part of a dynamic team within the Louisville market.

Qualifications

• Experienced in hospitality or food service.
• Able to lift up to 50 pounds.
• Able to follow written and oral instructions.
• Maintains a clean, professional appearance.

Responsibilities

• Greet guests, answer phones, and help with reservations.
• Assist with carry-out operations.
• Support service team with clearing, cleaning and resetting tables.
• Assist bar team with bar prep, stocking and cleaning glassware.
• Respond to guest requests and ensure satisfaction.
• Foster a positive, cooperative team environment.

Skills

Customer service

Communication

Teamwork

Food knowledge

Job description

Job Details

Job Location: The Eagle Louisville - Louisville, KY 40204

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger's Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

OUR OPPORTUNITY

The Eagle, our food and beer hall, serving Southern fried chicken and sides, is looking for experienced support team members. Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

HOW YOU WILL CONTRIBUTE

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

WHAT WE PROVIDE

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally