Support Staff Technician 7427

Meridian Health Services Corp.; Indianapolis (IN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Generous PTO & paid holidays

Comprehensive benefits

401(k) with company match

Career growth and advancement

Job summary

Meridian Health Services is seeking a dedicated Support Staff Technician for our Indy Stop 11 location in Indianapolis, IN. You will be the welcoming face, handling front-desk operations, patient assistance, and daily administrative tasks essential to clinic flow.

Ideal candidates bring a high school diploma, 2+ years in a medical office, strong data-entry skills, and a commitment to professional, patient-centered service. Equal opportunity employer with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• 2+ years administrative experience in a medical setting preferred.
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen and assist in the main office as needed.

Skills

Office experience

Data entry

Communication

Organization

Education

High school diploma

Tools

NextGen

Job description

Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Indy Stop 11 location located in Indianapolis, IN. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset

Why Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.