Support Staff Technician 7396

MERIDIAN HEALTH SERVICES; Markle (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Comprehensive benefits

401(k) match

Career growth

Licensure support

Wellness programs

Merit raises

Job summary

Meridian Health Services in Markle, IN seeks a motivated Support Staff Technician to greet patients, support daily operations, and assist with patient flow in a Monday–Friday 8am–5pm front-desk role. Travel up to 10% for training may be needed.

Responsibilities include answering calls, scheduling appointments, collecting co-pays, and managing medical records. The role requires a high school diploma and 2+ years of admin experience, preferably in a medical setting.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.
• Professionalism, discretion, and a patient-centered mindset.
• A valid driver’s license with driving record meeting Meridian’s policy and proof of auto insurance.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.

Skills

Office experience

Data entry

Communication

Medical setting

Education

High school diploma

Tools

NextGen

Job description

Join Meridian Health Services — Where Your Work Changes Lives

Text 7396 to 260-305-2465 to Quick Apply for this Support Staff Technician opportunity!

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Markle, IN office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly. This role will work Monday through Friday 8am-5pm. Up to 10% travel for training and coverage may be necessary.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do as a Support Staff Technician

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen

What You Bring as a Support Staff Technician

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset
• A valid driver's license with a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance

Why choose to be a Support Staff Technician at Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.