Support Staff Technician 7315

meridianhs; Ossian (IN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Generous PTO & paid holidays

Comprehensive benefits + 401(k) with 匹

Career growth and advancement

Professional development and licensure

Wellness programs

Merit-based pay increases

Job summary

Meridian Health Services in Ossian, IN is seeking a dedicated Support Staff Technician for our Primary Care Office. This full-time front-desk role supports daily operations, assists patients, and helps keep the clinic running smoothly, Monday through Friday, 7am–5pm.

You will join a mission-driven team dedicated to expanding access to whole-person healthcare in underserved communities, with opportunities for professional development and licensure support.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.
• Professionalism, discretion, and a patient-centered mindset.
• A valid driver’s license with reliable transportation and proof of auto insurance.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• Travel up to 30% for Coverage and Training.

Skills

Data-entry

Communication

Organization

Multitasking

Professionalism

Driver's license

Education

High school diploma or equivalent

Tools

NextGen

Job description

Text 7315 to 260-305-2465 to Quick Apply for this Support Staff Technician opportunity!

Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Primary Care Office in Ossian, IN. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly. This is a full-time role working Monday through Friday between 7am and 5pm.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do as a Support Staff Technician

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• Travel up to 30% for Coverage and Training

What You Bring as a Support Staff Technician

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset
• A valid driver's license with a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance

Why choose to be a Support Staff Technician at Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.