Support Staff Technician

Meridian Health Services; Connersville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Benefits + 401(k)

Career growth

Job summary

Meridian Health Services in Connersville is seeking a detail-oriented Support Staff Technician to serve at the front desk. You will greet patients, assist with scheduling, collect payments, and help maintain medical records in a fast-paced clinic.

The role emphasizes professional communication, organization, and the ability to multitask while supporting daily operations in a community health setting.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Office experience

Medical setting

Data-entry

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

NextGen

MS Office

Job description

Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Connersville office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilitiesProfessionalism, discretion, and a patient-centered mindset

Why Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.