Front Office Receptionist

Talis Group, Inc.; Louisville (KY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Free Health Coverage

Free Dental Coverage

Free Vision Coverage

Job summary

Talis Group, Inc. is seeking a Front Office Receptionist for its client’s outpatient behavioral health setting in Louisville, KY. You will be the first point of contact for clients, families, and visitors, creating a welcoming and organized environment while handling calls, scheduling, and check-in tasks.

The role requires calmness under pressure, attention to detail, and confidentiality. Hours are Monday–Friday with a pay range of $17–$20/hour and benefits including PTO, holidays, and free

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service or administrative experience.
• 1+ year of Receptionist experience in healthcare, counseling, or behavioral health required.
• Strong communication and organizational skills.

Responsibilities

• Greet and assist clients and visitors in a warm, professional manner.
• Answer and route incoming calls.
• Schedule and confirm appointments using an electronic health record (EHR)
• Assist with client check-in and required paperwork.
• Maintain an organized front office and adequate office supplies.
• Protect client confidentiality in compliance with HIPAA and 42 CFR Part 2.
• Communicate effectively with clinical, intake, and leadership teams.

Skills

Customer service

Administrative experience

Receptionist in healthcare

Communication

Organizational skills

HIPAA compliance

Education

High school diploma

Tools

Outlook

EHR systems

Scheduling systems

Job description

Talis Group's client is a leading provider of individual, group, and family outpatient therapy services for individuals and families affected by addiction. Their mission is to provide compassionate care & support that helps clients achieve lasting recovery and rebuild their lives.

They are seeking a Front Office Receptionist to serve as the first point of contact for clients, families, and visitors in a supportive outpatient behavioral health setting. This position plays an important role in creating a welcoming, respectful, and organized environment for individuals seeking substance use and mental health services.

The ideal candidate is calm under pressure, detail-oriented, compassionate, and committed to maintaining confidentiality.

The hours are Monday-Friday, and the hourly pay is $17-$20/hour with paid time off and paid holidays. This employer also offers FREE Health, Dental and Vision coverage.

Apply today to join a compassionate team & make a meaningful difference in the lives of individuals and families seeking recovery.

Highlighted Duties:

• Greet and assist clients and visitors in a warm, professional manner.
• Answer and route incoming calls.
• Schedule and confirm appointments using an electronic health record (EHR)
• Assist with client check-in and required paperwork.
• Maintain an organized front office and adequate office supplies.
• Protect client confidentiality in compliance with HIPAA and 42 CFR Part 2.
• Communicate effectively with clinical, intake, and leadership teams.

Highlighted Requirements:

• High school diploma or equivalent.
• 1+ year of customer service or administrative experience.
• 1+ year of Receptionist experience in healthcare, counseling, or behavioral health required.
• Strong communication and organizational skills.
• Comfortable working in a fast-paced, client-centered environment.
• Basic computer proficiency, including Outlook, scheduling systems, and/or EHRs.

This information is a brief job summary for recruiting purposes only and does not constitute the entire job description, duties or requirements for this position.

Talis Group is an equal opportunity employer. All registrants are considered based upon their skills, performance, potential, and other qualifications, without regard to race, color, religion, sex, national origin, age, disability, pregnancy, genetic information, or any other characteristic protected by applicable law.