Support Staff - Graveyard

JWCH Institute, Inc.; Los Angeles (CA); On-site; USD 48,579 - 51,038; Full time

Benefits offered by this job

Monthly employer-sponsored allowance for health premiums

Funded Health Savings Account

Paid time off and 13 paid holidays

401(k) Safe Harbor Profit Sharing plan

Short- and long-term disability plans

Life insurance policy & AD&D

Job summary

JWCH Institute, Inc. in Los Angeles is hiring Support Staff for a residential treatment program focused on women and children. The position requires a flexible schedule to cover a 24-hour program, emphasizing oversight and support for clients. Responsibilities include medication management, client support, and maintaining confidentiality.

The role demands knowledge of substance abuse and de-escalation skills. Offers a supportive team environment, 401(k), paid time off, and a health savings account. Join a mission to improve health for underserved populations.

Qualifications

• Knowledge of the alcohol and substance abuse field.
• Knowledge of de-escalation skills.
• High school diploma or GED.
• Three years of sobriety if in recovery.
• Computer skills (e-mail and Microsoft Programs).
• Good oral and written communication skills.
• Ability to work within a team structure.
• Bilingual English and Spanish preferred.

Responsibilities

• Responsible for care and oversight of a residential facility during graveyard shift.
• Maintain strong professional boundaries with clients and staff.
• Assist with making medications available to clients at designated times.
• Complete daily program checklist and other required trainings.
• Participate in mandatory training sessions.

Skills

Knowledge of the alcohol and substance abuse field

Knowledge of de-escalation skills

Computer skills (e-mail and Microsoft Programs)

Good oral and written communication skills

Ability to work within a team structure

Bilingual English and Spanish

Education

High school diploma or GED

Three years of sobriety if in recovery

Job description

Support Staff - Graveyard

Full Time 100% Los Angeles, CA, US

Salary Range: $48,579.00 To $51,038.00 Annually

Position Purpose

The Graveyard Support Staff position is located at a Residential Treatment Program for women and their children in South Los Angeles. This position must have a Flexible Work Schedule as needed for 24-hour residential program. The Support Staff is integral in ensuring clients follow program schedule and rules. This position upholds the JWCH mission to improve the health status and wellbeing of under-served segments of the population of Los Angeles County.

• Responsible for the care and oversight of 31 bed residential facility during graveyard shift.
• Is dependable, reliable and punctual.
• Maintains strong professional boundaries with clients and fellow staff.
• Demonstrates courtesy, mutual respect and compassion when dealing with others.
• Initiates and presents positive solutions to problems.
• Demonstrates effective working relations and works effectively as part of the team to facilitate the organization’s ability to meet goals and objectives
• Projects a positive professional image and adheres to organizational dress code.
• Will work collaboratively with treatment team to serve program clients’ needs.
• Communicates effectively with staff about needs of clients observed during graveyard shift.
• Prepare thorough shift report; send via email to staff daily.
• Responsible for administrative support to clinical, program and administrative staff.
• Responsible to support new client intakes (i.e. inventory new client’s property, prepare bed, and wash linen)
• Conduct urinalysis testing for client as needed and document.
• Maintains confidentiality of all documents that contain patient information.
• Approaches clients with dignity, respect and professionalism.
• Walk the property and facility regularly throughout the shift for environmental checks per schedule.
• Complete daily program checklist (i.e. repairs needed, room checks, environmental checks)
• Assist with making medications available to clients at designated times.
• Assist with breakfast meal prep, cooking and serving.
• De‑escalate clients and situations.
• Remains awake throughout the night.
• Participate in mandatory training sessions.
• Ensures clients are awake by 6:30 AM and ready to participate in daily activities.
• Complete projects as assigned during graveyard shift.
• Discusses all patient information only with appropriate program personnel related to client care.
• Maintains standards of cleanliness, organization for work station, community room and other areas of use
• Completes addiction and cultural competency trainings effectively and efficiently, and other required trainings each fiscal year.
• Performs other duties as assigned.

Requirements

• Knowledge of the alcohol and substance abuse field.
• Knowledge of de-escalation skills.
• High school diploma or GED.
• Three years of sobriety if in recovery.
• Computer skills (e-mail and Microsoft Programs).
• Good oral and written communication skills.
• Ability to work within a team structure.
• Bilingual English and Spanish preferred.

Employee Benefits

• Monthly employer-sponsored allowance for assistance with health premiums.
• Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
• Paid time off (vacation, sick leave) and 13 paid holidays.
• 401(k) Safe Harbor Profit Sharing plan.
• Short- and long-term disability plans (LTD/STD).
• Life insurance policy & AD&DD, and more!

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.