Support Staff - Atlanta

Parker Hospitality; Dunwoody, Atlanta (GA, GA); On-site; USD 17,000 - 25,000; Part time

Job summary

Parker Hospitality is seeking a part-time Support Staff member for The Hampton Social in Dunwoody, GA. The role focuses on timely food and beverage delivery, maintaining a clean dining environment, and supporting the service team with a positive, professional attitude.

Compensation is primarily through service charges, with potential tips, and details shared during interview. Ideal candidates are team players with strong communication, a customer-service mindset, and availability for evenings,

Qualifications

• Strong teamwork and communication skills.
• Positive attitude and professional guest interactions.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver food and beverages to tables promptly and accurately.
• Announce dishes and beverages to guests on delivery.
• Follow allergy procedures and communicate guest instructions clearly.
• Clear and reset tables swiftly after guest departure.
• Clear dishes and maintain a tidy dining area throughout service.
• Greet guests warmly and anticipate needs.
• Relay guest requests to the team as needed.
• Assist with packing leftovers and proper packaging.

Skills

Teamwork

Communication

Positive attitude

Evenings/weekends/holidays

Job description

Job Details: Job Location: Atlanta - The Hampton Social - Dunwoody, GA 30346, Position Type: Part Time, Job Category: Restaurant - Food Service

The Support Staff at Parker Hospitality plays a vital role in delivering a seamless and memorable experience for every guest. This position is responsible for timely food and beverage delivery, maintaining a clean and organized dining environment, and proactively supporting the service team throughout each shift. Success in this role requires a strong sense of teamwork, attention to detail, and a consistently positive and professional attitude.

OUR CORE VALUES

• FIND A WAY | CREATIVE OWNERSHIP AND RELENTLESS PROBLEM SOLVING
• PERFORM WITH PURPOSE | EXECUTION THAT MOVES THE BUSINESS FORWARD
• GET THE GAME | UNDERSTANDING HOW THE BUSINESS WORKS
• ADAPT AND OVERCOME | STAYING STEADY THROUGH CHANGE
• HOSPITALITY EXCELLENCE | ANTICIPATING NEEDS BEFORE THEY ARISE
• STRONGER TOGETHER | TEAM SUCCESS OVER INDIVIDUAL SUCCESS

This position is part of a Service Charge pay model and is compensated primarily through commission-based earnings from service charges on guest checks shared among front of house team members. This position may also receive tips from customers. Additional details will be provided during the interview process.

RESPONSIBILITIES

1. Promptly deliver food and beverages to tables, ensuring accurate presentation and order completeness.
2. Announce dishes and beverages to guests upon delivery.
3. Follow all allergy procedures and communicate any special guest instructions clearly.
4. Clear and reset tables within one minute of guest departure, following restaurant specifications.
5. Remove dirty dishes, glassware, silverware, and debris promptly throughout service.
6. Crumb, wipe, and maintain table cleanliness throughout the dining experience.
7. Greet guests warmly and proactively anticipate their needs.
8. Communicate guest requests or concerns to the appropriate team members.
9. Assist with wrapping leftovers and ensure proper packaging.
10. Maintain service areas with adequate stock of supplies throughout the shift.
11. Transport dirty dishes to dish areas and ensure proper disposal of trash and recyclables.
12. Complete all assigned side work and cleaning tasks to standard.

The responsibilities listed above represent the key duties of this role and are not an exhaustive list. Additional duties may be assigned as needed to support the venue, team, and overall business needs.

QUALIFICATIONS

• Ability to learn table and position numbers within one week of hire.
• Strong teamwork and communication skills.
• Positive attitude and professional approach to all guest interactions.
• Flexibility to work evenings, weekends, and holidays.

CONDITIONS OF EMPLOYMENT

• Demonstrate Parker Hospitality's core values at all times.
• Follow all uniform and appearance guidelines for the duration of the shift.
• Arrive punctually and prepared for duty.
• Comply with all rules, policies, and conditions of employment outlined in the Employee Handbook.
• Abstain from working under the influence of alcohol or any illegal substances.
• Refrain from engaging in violent, discriminatory, or harassing behavior.
• Pass a drug and alcohol test within the first 90 days of employment, where required.
• Must be able to stand and walk for extended periods.
• Must be able to lift and carry up to 50 pounds; physical tasks include bending, stooping, and reaching.
• Must be able to move safely through all areas of the restaurant, including crowded or confined spaces.

Parker Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law.