Server - Dallas

Parker Hospitality; Dallas (TX); On-site; USD 20,664 - 34,440; Part time

Job summary

Parker Hospitality is looking for a part-time server at The Hampton Social in Dallas, TX. You'll be responsible for providing excellent customer service and creating memorable experiences for guests. This role requires knowledge of the complete food menu as well as wine and cocktail offerings.

To succeed, you should have strong communication skills, a positive attitude, and the ability to lift and carry items up to 50 pounds. Previous experience in a high-volume restaurant is preferred, and you'll need to be at least 21 years of age.

Qualifications

• Must be at least 21 years of age.
• Previous server experience in a high volume location preferred.
• Ability to stand or walk for the majority of a shift.

Responsibilities

• Provide excellent customer service and memorable guest experiences.
• Manage food menu and beverage knowledge.
• Process payments promptly and accurately.

Skills

Customer service skills

Knowledge of food and beverages

Communication skills

Education

High School Diploma or GED

Job description

Job Details

Location: Dallas - The Hampton Social - Dallas, TX 75201

Position Type: Part Time

Job Category: Restaurant - Food Service

Summary of Position: As a server with Parker Hospitality, you will be focused on providing excellent customer service and a memorable guest experience. You will be responsible for knowing our complete food menu as well as our wine and cocktail offerings as well. We are a high volume venue and are seeking spirited servers that are focused on providing excellent service delivered with a personalized style.

Core Values

• Find a Way - Take ownership in tasks and react with sense of urgency to get to a solution
• Positive Attitude - Toward your team and your guests
• Always Learning, Always Teaching - Be willing to listen and learn, and share what you know with others
• Respect and Care - Give respect and care to your team members and your restaurant
• Hospitality Excellence - Our priority is offering an exceptional experience to our guests every time

Essential Functions

• Working knowledge of all food and beverages
• Answer and assist guests with any questions about menus
• Follows all PH processes for exceptional customer service
• Ensures orders are repeated and then entered correctly in POS
• Make sure to follow all side work procedures and set forth
• Ensure good table maintenance
• Follow all side work checklists as designated by company
• Process all payments promptly and accurately
• Adheres to all company safety and sanitation policies and procedures

Duties and Responsibilities

• Accept direction and constructive criticism from management.
• Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
• Maintain a positive, pleasant attitude every shift.
• Must be able to stand or walk for the majority of a shift.
• Must be able to work at approximately 36 table/bar and reach 36.
• Must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet.
• Must be able to reach (6 to overhead), bend, stoop, wipe.
• Must be willing to perform other duties assigned as needed.

Desired Qualifications

• Must be at least 21 years of age.
• Must be able to communicate and understand the predominant language(s) of the restaurants trading area.
• High School Diploma or GED
• Previous server experience in a high volume location preferred
• Demonstrates an outgoing personality and ability to interact with coworkers in a friendly and respectful way.

General Rules

• Get along with others and be a team player.
• Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift.
• Refrain from smoking for the duration of the shift.
• Arrive to work on time and in ready to work condition.
• Follow all rules, policies, procedures and conditions of employment outlined in the Employee Handbook.
• May not work under the influence of alcohol or any illegal drugs.
• May not resort to any type of violence, discriminatory or harassing behavior.
• Must successfully pass a drug and alcohol test within 90 days of hire date, where applicable.

*This position is part of a Service Charge pay model and is compensated primarily through commission-based earnings from service charges on guest checks that are shared among certain front-of-the-house team members. This position may also receive tips from customers. Additional details will be provided during the interview process.