Support Specialist (Onsite)

LaJoy Group; Livonia (MI); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

401K

Generous Paid Time Off

Job summary

LaJoy Group is seeking a full-time Support Specialist in Livonia, MI to join a growing team. The role focuses on payroll support, budgeting, and acting as the main contact to the payroll vendor.

You will create and audit budgets, assist with audits, and handle timesheets during payroll weeks, with bi-weekly payroll and in-office schedule. The position requires attention to detail and strong organizational skills.

Qualifications

• High School diploma or GED.
• 2–3 years payroll, billing or accounting experience preferred.
• ADP experience preferred.
• Proficient with Microsoft Office.
• Excellent verbal and written communication skills.
• Strong organizational and administrative skills.
• Experience working with a vulnerable population preferred.

Responsibilities

• Create and maintain budgets on a monthly basis for clients.
• Assist with ongoing audits including pulling files and auditing accuracy of paperwork.
• During payroll weeks, scan timesheets, enter data and audit for accurate payments.
• Be the main point of contact with the payroll vendor for issue resolution.
• Assist with questions related to W2s and tax information.
• Backup to finance to initiate EIN and UIN policies.
• Collaborate with the team to implement software and train employees.
• Additional duties as assigned.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Position: Support Specialist

Type: Livonia, MI (In-Office)

Compensation: $20.00 per hour

Benefits: Medical, Dental, Vision, Disability, 401K & Generous Paid Time Off

Schedule: Payroll completed bi-weekly.

Payroll Week: Sunday required w/ one day off during the week.

Off-Week: Monday through Friday

Holidays may be required if payroll is being processed.

LaJoy Group is seeking a full-time team member that possesses a high level of detail and customer service to work within a growing (and amazing) team. The initial focus of this position is to assist with payroll, create and audit budgets and the main point of contact to the payroll vendor. Additional tasks as the position grows!

Job Responsibilities

• Create and maintain budgets on a monthly basis for clients.
• Assist with ongoing audits include pulling files, auditing completion and accuracy of paperwork.
• On payroll weeks (biweekly) scan timesheets, complete data entry and auditing to ensure employees are paid accurately and timely.
• Main point of contact with payroll vendor for problem resolution.
• Assist with questions related to W2’s and tax information.
• Backup to the finance team to initiate EIN and UIN policies.
• Work closely with the team to implement software, ensuring information is correct. Communicate and train employees on usage.
• Additional duties as assigned.

Requirements

• High School diploma or GED
• Two to three years of previous payroll, billing or accounting experience preferred.
• Previous experience with ADP preferred.
• Proficient with Microsoft Office, and other Office Applications.
• Excellent verbal and written communications skills and ability to relate to internal and external customers and clients, alike, at all levels.
• Strong organizational and administrative skills, able to multi-task and stay cool under pressure.
• High level of independent problem solving.
• Previous experience working with a vulnerable population or customers preferred.

This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue.

LaJoy Group is an Equal Employment Opportunity.