Support Services Supervisor - Records & Admin (4-Day Week)

City of Cottonwood Heights, UT; Cottonwood Heights (UT); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Four-Day Workweek

Employer 401(k) match

PTO and Personal Leave

URS retirement

Medical, Dental, and Vision Insurance

Health Savings Account (HSA) Contrib.

Paid Holidays

Parental Leave

Employee Assistance Program

Life Insurance

Disability Benefits

Professional Development and Training

Job summary

City of Cottonwood Heights, UT is seeking an experienced Support Services Supervisor to lead the Police Department's daily operations, including records management, property and evidence, and administrative support.

This full-time, non-sworn role oversees GRAMA requests, RMS administration, and compliance with UCR/NIBRS and BCI audits, while guiding staff to deliver exceptional public service and accurate reporting.

Qualifications

• Strong candidates will possess leadership, supervisory, and team-building skills.
• Knowledge of records management, evidence handling, and law enforcement administrative procedures.
• Understanding of public records laws, confidentiality requirements, and regulatory compliance.
• Strong written and verbal communication skills.
• Experience with records management systems, databases, and office technology.

Responsibilities

• Supervise and coordinate the daily operations of the Police Department's records and support services staff.
• Lead, train, and support employees while ensuring efficient workflow and exceptional customer service.
• Oversee police records management, citation processing, and timely submission of reports to appropriate agencies.
• Manage GRAMA requests, ensuring compliance with laws and regulations.
• Oversee property and evidence operations, including storage, tracking, release, and disposal of evidence.
• Serve as the RMS Administrator, coordinating system maintenance, user access, and technical support.
• Ensure compliance with state and federal reporting requirements, including UCR/NIBRS and BCI audits.
• Coordinate subpoenas, court orders, expungements, and other legal documents.
• Provide confidential administrative support to the Chief of Police and command staff.
• Assist with departmental purchasing, invoice processing, and expense tracking.
• Serve as alternate TAC for UCJIS.

Skills

Leadership

Supervisory skills

Team-building

Organizational skills

Records management

Evidence handling

Public records laws

Confidentiality

Communication skills

Customer service

Education

Associate degree

Bachelor's degree

Equivalent combination of education and experience

Tools

Records Management System (RMS)

Job description

City of Cottonwood Heights, UT is seeking an experienced Support Services Supervisor to lead the Police Department's daily operations, including records management, property and evidence, and administrative support.

This full-time, non-sworn role oversees GRAMA requests, RMS administration, and compliance with UCR/NIBRS and BCI audits, while guiding staff to deliver exceptional public service and accurate reporting.