Police Services Supervisor

City of Commerce City; Denver (CO); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

The City of Commerce City is seeking a Police Services Supervisor to oversee the Records Unit, supervising Police Services Technicians and ensuring compliance with records laws and department policies. The role requires expertise in records retention, release, and destruction, and effective management of information systems such as CCIC/NCIC and NCIC.

Qualified candidates will have a two-year supervisory background, CCIC/NCIC experience, and must qualify for FBI CJIS certification.

Formación

• Associates degree in Business Administration, Public Administration, or a related field required.
• Two years of law enforcement records and CCIC/NCIC experience required.
• Two years of supervisory or lead worker experience required.
• Must qualify for FBI certification to access CJIS; no felony conviction.
• CCIC/NCIC certification highly desired and must be obtained within 30 days of hire.

Responsabilidades

• Coordinate and supervise Police Services Technicians in the Records Unit.
• Ensure retention, release and destruction of records in compliance with laws and policies.
• Manage and oversee CCIC/NCIC, NCIC, NIBRS and other law enforcement records systems.
• Prepare records management reports and maintain unit schedules and deadlines.
• Serve as liaison to Colorado Division of Archives, City Clerk's Office and Colorado Bureau of Investigations.
• Develop and maintain policies and procedures for Records Unit.

Conocimientos

Customer service

Organizational skills

Team leadership

Communication

Analytical ability

Problem solving

Attention to detail

Discretion

Educación

Associate degree in Business Administration or Public Administration

Herramientas

CCIC/NCIC

Microsoft Office

Outlook

Excel

Document management software

Logos cash receipts software

Adobe software

Descripción del empleo

The Police Services Supervisor coordinates and supervises the activities and functions of the Police Services Technicians in the daily operations of the Records Unit. Ensures quality of work and adherence to laws, policies and procedures. Performs technical and complex analytical and administrative tasks and resolves issues that arise within the Unit.

• Serves as Police Department records custodian with duties and responsibilities for police records retention, release and destruction, as required by law
• Ensures Department adherence to the laws, codes, and policies governing the retention and release of criminal justice records and information
• Manages and oversees the retention, destruction and release of all Department criminal justice records, printed and computer documents, microfilm (microfiche), and digital images and recordings in accordance with the Colorado Criminal Justice Records Act
• Directs and supervise Police Services Technicians to maintain the daily operations of the Records Unit.
• Serves as the Department liaison to the Colorado Division of Archives, City Clerk's Office and the Colorado Bureau of Investigations.
• Administers and manages all department records management systems, including Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), NIBRS, and other law enforcement records management systems
• Prepares reports on records management data
• Manages unit work schedules and project deadlines, allocates personnel, and promotes efficient operations
• Maintains and updates data and information tables in the Records Management System
• Maintains and updates the procedure manual for Records Unit
• Screens complaints, identifies sensitive issues, and brings appropriate issues to the immediate attention of management
• Researches problems, investigates issues and proposes solutions
• Participates in the development and maintenance of policies and procedures; monitors work activities to ensure compliance with established policies and procedures; recommends and assists in the implementation of goals and objectives
• All employees must model and demonstrate the City Values at all times during the course of employment; to include: Integrity, Collaboration, Innovation, Respect and Excellence.
• Performs other duties as assigned

Associates degree in Business Administration, Public Administration, or a related field, two years of law enforcement records and CCIC/NCIC experience, and two years of supervisory or lead worker experience are required. An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities may be considered. Must qualify for FBI certification to access the Criminal Justice Information System; qualification includes no felony conviction of any kind. CCIC/NCIC certification highly desired and is required within 30 days of hire date.

Knowledge, Skills, and Abilities

• Solid knowledge of the laws, regulations, principles, and practices of law enforcement records retention, release and destruction
• Solid knowledge and understanding of the technical language used within the department
• Knowledge of the principles and practices of staff management and supervision
• Knowledge of training methods and ability to instruct others through explanation, demonstration, and supervised practice
• Knowledge of the policies, procedures, methods and activities of the department as they pertain to the responsibilities of Records Supervisor
• Knowledge of the reports and records which must be prepared, processed and maintained in order to meet the requirements of the department
• Strong customer services skills
• Good organizational, management, human relations, and technical skills
• Ability to read, analyze, and interpret technical reports and documents
• Ability to write professional reports and correspondence, using proper spelling, grammar, and style
• Ability to present information and respond to questions individually and in groups
• Ability to identify and solve practical and complex problems with a variety of variables
• Ability to perform required mathematical calculations
• Ability to work in a team environment
• Ability to use discretion and independent judgment in non-routine situations

• Duty Assignment Locations: The primary work location may vary and is subject to change based on the departmental needs and operational requirements.
• Driving: Drives a city or personal vehicle in the normal course of business
  Office Equipment: Daily use of computer, keyboard, copier, scanner, printer, calculator, cash register, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, document management software, Logos cash receipts software, and Adobe software
  Other Equipment: Radio
  Physical Activities: Sits for long periods of time; light physical activity that may include walking, standing, stooping, bending, reaching, lifting and carrying
  Lifting: Occasionally lifts, carries, and exerts up to 40 pounds
  Vision and Hearing: Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires
  Exposure to Environmental Conditions: Position generally works in an office setting with overhead lighting and long periods of screen time.
  Schedule: Position generally works a non-traditional work week; may work rotating shifts, from 8 to 12 hours, to include days, evenings, nights, holidays and weekends
  Additional Working Conditions: May be exposed to work settings that vary in convenience and comfort
• NOTE: This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.