Support Services Manager

State of Montana; California; On-site; USD 70,000 - 100,000; Full time

Job summary

Montana Department of Public Health and Human Services (DPHHS) within the Montana Chemical Dependency Center is seeking a supervisor for non-licensed support services. You will provide direction, training, and supervision to treatment technician services and handle crisis situations.

The role also coordinates incidents, patient grievances, complaints, and allegations of abuse, with background checks and references as part of the process. DPHHS offers benefits and equal opportunity employment.

Qualifications

• Bachelor's degree in behavioral health, social work, or related human services field is preferred.
• Three years' experience in behavioral health field.
• Two years of progressively responsible experience as a supervisor or manager in a health and human service setting, one of which was providing services to individuals with behavioral health issues.
• Must have or willing to obtain CPR/AED/FIRST AID certification before hire.

Responsibilities

• Supervise non-licensed support services.
• Provide direction, training, and supervision to treatment technician services.
• Problem solve and make decisions during crises.
• Coordinate and review unusual incidents, patient grievances, complaints, and allegations of abuse.

Skills

Behavioral health knowledge

Crisis problem solving

Supervision

Communication

Education

Bachelor's degree in behavioral health, social work, or related human services field

Job description

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Montana Chemical Dependency Center.

This position is responsible for supervising non-licensed support services. Responsibilities of this position include, but are not limited to, providing direction, training, and supervision to all treatment technician services, problem solving and decision-making during crisis situations. This role also can entail coordinating and reviewing unusual incidents, patient grievances, complaints, and allegations of abuse.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of the basic principles and practices of human service coordination
• General knowledge of behavioral health illnesses
• Skill in working with individuals with behavioral health illnesses
• Ability to identify problems, develop and implement solutions.

Meet minimum qualifications:

• Bachelor's degree in behavioral health, social work, or related human services field is preferred
• Three years' experience in behavioral health field
• Two years of progressively responsible experience as a supervisor or manager in a health and human service setting, one of which was providing services to individuals with behavioral health issues
• Must have or willing to obtain, prior to hire date, a valid CPR/AED/FIRST AID certification card.

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.

DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.