Behavioral Health Support Services Manager

State of Montana; Butte (MT); On-site; USD 38,000 - 53,000; Full time

Job summary

The Montana Department of Public Health and Human Services (DPHHS) within the Montana Chemical Dependency Center is seeking a Support Services Manager to supervise non-licensed support staff. You will provide direction, training, and supervision to treatment technicians, and manage crisis situations with sound decision-making.

You may coordinate and review unusual incidents, patient grievances, complaints, and allegations of abuse, ensuring compliance with policy and safety standards.

Qualifications

• Knowledge of the basic principles and practices of human service coordination.
• General knowledge of behavioral health illnesses.
• Skill in working with individuals with behavioral health illnesses.
• Ability to identify problems and implement solutions.
• Bachelor’s degree in behavioral health, social work, or related human services field is preferred.
• Three years’ experience in behavioral health field.
• Two years of progressively responsible experience as a supervisor or manager in a health and human service setting, one of which was providing services to individuals with behavioral health issues.
• Must have or willing to obtain, prior to hire date, a valid CPR/AED/FIRST AID certification card.

Responsibilities

• Supervise non-licensed support services.
• Provide direction, training, and supervision to treatment technician services.
• Handle crisis situations with sound problem-solving and decision-making.
• Coordinate and review unusual incidents, patient grievances, complaints, and allegations of abuse.

Skills

Behavioral health knowledge

Crisis management

Supervisory experience

Education

Bachelor’s degree in behavioral health

Job description

The Montana Department of Public Health and Human Services (DPHHS) within the Montana Chemical Dependency Center is seeking a Support Services Manager to supervise non-licensed support staff. You will provide direction, training, and supervision to treatment technicians, and manage crisis situations with sound decision-making.

You may coordinate and review unusual incidents, patient grievances, complaints, and allegations of abuse, ensuring compliance with policy and safety standards.