Behavioral Health Support Services Manager

Water Resources Office; California; On-site; USD 38,000 - 53,000; Full time

Job summary

Montana Department of Public Health and Human Services (DPHHS) within the Montana Chemical Dependency Center seeks a Support Services Manager to lead non-licensed support services, directing training and supervision of treatment technicians. The role includes crisis decision-making, incident coordination, and addressing grievances and abuse allegations.

Qualifications include a bachelor’s degree in behavioral health or related field, 3+ years in the health/human services sector, and 2+ years

Qualifications

• Knowledge of the basic principles and practices of human service coordination.
• General knowledge of behavioral health illnesses.
• Skill in working with individuals with behavioral health illnesses.
• Ability to identify problems, develop and implement solutions.
• Bachelor’s degree in behavioral health, social work, or related human services field is preferred.
• Three years’ experience in behavioral health field.
• Two years of progressively responsible experience as a supervisor or manager in a health and human service setting, one of which was providing services to individuals with behavioral health issues.
• Must have or willing to obtain, prior to hire date, a valid CPR/AED/FIRST AID certification card.

Responsibilities

• Supervise non-licensed support services.
• Provide direction, training, and supervision to all treatment technician services.
• Engage in problem solving and decision-making during crisis situations.
• Coordinate and review unusual incidents, patient grievances, complaints, and allegations of abuse.

Skills

Behavioral health knowledge

Problem solving

Supervisory experience

Crisis management

Education

Bachelor’s degree in behavioral health, social work, or related human services

Tools

CPR/AED/FIRST AID certification

Job description

Montana Department of Public Health and Human Services (DPHHS) within the Montana Chemical Dependency Center seeks a Support Services Manager to lead non-licensed support services, directing training and supervision of treatment technicians. The role includes crisis decision-making, incident coordination, and addressing grievances and abuse allegations.

Qualifications include a bachelor’s degree in behavioral health or related field, 3+ years in the health/human services sector, and 2+ years