Support Services Lead — Training Provided (Morning Shift)

Compass Group USA; Highland Residence Park (AL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Willing to train!

Job summary

Compass Group USA is hiring for a full-time Support Services-Utility Lead at UAB STV Birmingham, AL. The schedule is Monday–Friday, 6:00 AM–2:30 PM with alternating weekends.

The role offers a fixed pay rate of $18.00 per hour and opportunities for on-the-job training. As part of TouchPoint and Compass Healthcare, the team is focused on serving patients, families, and visitors with hospitality, dedication, and excellence to support healing in Ascension Health hospitals across the U.S.

Qualifications

• Prior support services and supervisory experience preferred.

Responsibilities

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.
• Performs other duties as assigned.

Skills

Supervisory experience

Support services

Job description

Compass Group USA is hiring for a full-time Support Services-Utility Lead at UAB STV Birmingham, AL. The schedule is Monday–Friday, 6:00 AM–2:30 PM with alternating weekends.

The role offers a fixed pay rate of $18.00 per hour and opportunities for on-the-job training. As part of TouchPoint and Compass Healthcare, the team is focused on serving patients, families, and visitors with hospitality, dedication, and excellence to support healing in Ascension Health hospitals across the U.S.