Support Services Lead — Ready to Train, Full-Time

Compass Group USA; Birmingham (AL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Willing to train

Job summary

Compass Group USA is hiring for a full-time Support Services-Utility Lead at the Birmingham, AL location. The role offers 6:00 AM to 2:30 PM Monday–Friday with alternating weekends.

A fixed pay rate of $18.00 per hour is provided, with opportunities to train as part of this team within TouchPoint Support Services. The summary emphasizes assisting shift supervisors, maintaining high-quality service, and supporting department operations daily.

Qualifications

• Prior support services and supervisory experience preferred.

Responsibilities

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.
• Performs other duties as assigned.

Skills

Supervisory experience

Support services

Job description

Compass Group USA is hiring for a full-time Support Services-Utility Lead at the Birmingham, AL location. The role offers 6:00 AM to 2:30 PM Monday–Friday with alternating weekends.

A fixed pay rate of $18.00 per hour is provided, with opportunities to train as part of this team within TouchPoint Support Services. The summary emphasizes assisting shift supervisors, maintaining high-quality service, and supporting department operations daily.