Support Services Coordinator - Compliance & Training Lead

CFC Washington Square, LLC; Titusville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

CFC Washington Square, LLC in Titusville, FL seeks a Coordinator of Support Services to provide administrative support and coordinate implementation of written behavior programs while ensuring compliance with state and federal regulations.

The role requires monitoring of residents’ plans, coordinating meetings, training staff, and acting as liaison with families, schools, and agencies. This position reports to the Program Director and supports facility safety and quality of life for residents.

Responsibilities

• Oversee and coordinate Annual Support Plan meetings and ensure implementation.
• Review training programs for each resident and conduct monthly/ quarterly reviews.
• Input and update resident data in Therap with the Administrative Assistant.
• Inform Program Director of difficulties with disciplines in the support plan.
• Provide ongoing in-service training to staff.
• Participate in internal auditing and monitor facility regulatory compliance.
• Act as liaison to parents, day programs, schools and government agencies.
• Conduct ongoing reviews and track progress on support plan goals.
• Demonstrate use of Safety Care procedures and related competencies.
• Supervise the Direct Support Professional Supervisors.
• Act as On-Call for the entire facility in absence of Program Director.
• Ensure staff follow safety policies; provide training on safe work procedures.
• Team Members are expected to comply with general attendance policies.
• Demonstrates proper use of Safety Care procedures and related competencies.
• Understand and comply with all safety policies.
• Attend required abuse risk management training.
• Adheres to procedures for managing high-risk activities and supervision.
• Ensure residents’ rights and promote quality of life.
• Report abuse incidents per facility procedures and laws.
• Follow screening requirements and use tools to assess abuse risk.
• Provide ongoing supervision and training regarding abuse risk to staff.
• Provide regular feedback on professional boundaries with individuals.
• Ensure staff adhere to abuse risk policies and progressive discipline.
• Respond seriously to reports of suspicious behavior and follow mandated reporting.
• Communicate the organization’s commitment to protecting individuals from abuse to staff and board.

Job description

CFC Washington Square, LLC in Titusville, FL seeks a Coordinator of Support Services to provide administrative support and coordinate implementation of written behavior programs while ensuring compliance with state and federal regulations.

The role requires monitoring of residents’ plans, coordinating meetings, training staff, and acting as liaison with families, schools, and agencies. This position reports to the Program Director and supports facility safety and quality of life for residents.