Support Professional

Lutheran Social Services of WI & Upper MI; Appleton (WI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Free CCS Training

Mileage Reimbursement

Paid Time Off

10 Paid Holidays

403B Retirement Contribution

Employee Assistance Program

Service Awards & Recognition

PSLF Eligibility

Job summary

Lutheran Social Services of WI & Upper MI is seeking an Adult Residential Support Professional for the Grandstone/Eastwood facility on the 3rd shift. This full-time position supports adults facing mental health and recovery challenges in group living, home, and community settings.

Responsibilities include documentation, facilitating recovery-focused activities, transporting clients to appointments, and assisting with medications.

Qualifications

• High School Diploma or GED required.
• Preferred: crisis/mental health experience or college credits in social work, psychology, or human services.
• Valid driver’s license preferred.
• Reliable transportation required.
• Must pass background, caregiver, and medical checks.

Responsibilities

• Support clients in group living, home, or community settings
• Maintain confidential records and track client progress
• Facilitate recovery-focused group activities and curriculum
• Transport clients to appointments and community services
• Assist with medication administration and basic healthcare needs
• Promote independence through skill-building and resource connection
• Participate in staff meetings, training, and community advocacy
• Support clients during recreational and educational activities
• Uphold healthy boundaries and safety-focused decision-making
• Perform household duties such as grocery shopping and light cleaning

Skills

Crisis/mental health experience

Reliable transportation

Education

High School Diploma or GED

College credits in social work/psychology/human services

Job description

Adult Residential Support Professional – 3rd Shift

Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.

Schedule: Full-Time | 3rd Shift | 10:00 PM – 6:00 AM | 40 Hours/Week

Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!

About Grandstone/Eastwood

Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills—all in a safe, recovery-focused environment.

Key Responsibilities

Support clients in group living, home, or community settings

Maintain confidential records and track client progress

Facilitate recovery-focused group activities and curriculum

Transport clients to appointments and community services

Assist with medication administration and basic healthcare needs

Promote independence through skill-building and resource connection

Participate in staff meetings, training, and community advocacy

Support clients during recreational and educational activities

Uphold healthy boundaries and safety-focused decision-making

Perform household duties such as grocery shopping and light cleaning

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Health & Dependent Care)

Free CCS Training

Mileage Reimbursement

Paid Time Off + 10 Paid Holidays

403B Retirement Contribution Option

Employee Assistance Program

Service Awards & Recognition

Public Service Loan Forgiveness (PSLF) Eligibility

Qualifications

High School Diploma or GED required

Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services

Valid driver’s license preferred

Reliable transportation required

Must pass background, caregiver, and medical checks

LSS is an Equal Opportunity Employer (EOE).

Qualifications

Education

Required

High School Diploma/ GED or better.

Licenses & Certifications

Preferred

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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