Residential Support Professional

Lutheran Social Services of WI & Upper MI; Appleton (WI); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Insurance

FSA/HSA

Paid time off

Paid holidays

403(b)

Employee assistance

CCS Training

Mileage reimbursement

Service awards

PSLF eligible

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan is seeking an Adult Residential Support Professional – Dayshift in Appleton, WI. This full-time position supports adults in crisis, assisting with daily living activities, medication administration, and skill-building to foster independence.

The role requires a High School Diploma or GED, reliable transportation, and the ability to pass screenings. Starting pay is $17.75 per hour with benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Experience in mental health, crisis services, or human services preferred.
• College coursework in Social Work, Psychology, or Human Services is a plus.
• Valid driver's license preferred.
• Reliable transportation required.
• Ability to pass background, caregiver, and medical screenings.

Responsibilities

• Provide compassionate, recovery-focused support to residents.
• Assist with daily living skills, medication administration, and basic healthcare needs.
• Facilitate educational and recovery-based group activities.
• Transport residents to appointments and community resources.
• Document resident progress and maintain confidential records.
• Encourage independence through skill-building and positive role modeling.
• Assist with household tasks, including light cleaning and grocery shopping.
• Participate in team meetings and ongoing training.

Skills

Compassionate

Dependable

Mental health awareness

Education

High School Diploma or GED

Job description

Adult Residential Support Professional – Dayshift

Location: Grandstone/Eastwood | Appleton, WI
Staff are assigned a primary home base but may work at both facilities as needed. The two locations are just 8 minutes apart.

Schedule: Full-Time | 40 hours/week | 1st and 2nd shift hours
Starting Pay: $17.75/hour

Schedule

Week One:

• Monday: 6:00 AM – 6:00 PM
• Tuesday: 6:00 AM – 2:00 PM
• Saturday: 6:00 AM – 6:00 PM

Week Two:

• Sunday: 6:00 AM – 6:00 PM
• Thursday: 6:00 AM – 2:00 PM
• Friday: 6:00 AM – 6:00 PM

Make a Difference Every Day

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is looking for compassionate, dependable individuals to join our team as Adult Residential Support Professionals. In this role, you'll provide support, encouragement, and guidance to adults experiencing mental health and/or substance use challenges while helping them build the skills needed to live more independently.

About Grandstone/Eastwood

Grandstone and Eastwood are two 8-bed Community Based Residential Facilities (CBRFs) that provide 24-hour care for adults in crisis. Our team creates a safe, recovery-focused environment where residents receive support with daily living skills, medication management, transportation, educational groups, and individualized recovery goals.

What You'll Do

• Provide compassionate, recovery-focused support to residents
• Assist with daily living skills, medication administration, and basic healthcare needs
• Facilitate educational and recovery-based group activities
• Transport residents to appointments and community resources
• Document resident progress and maintain confidential records
• Encourage independence through skill-building and positive role modeling
• Assist with household tasks, including light cleaning and grocery shopping
• Participate in team meetings and ongoing training
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Health & Dependent Care)
• Paid Time Off and 10 Paid Holidays
• 403(b) Retirement Plan
• Employee Assistance Program
• Free CCS Training
• Mileage Reimbursement
• Service Awards & Employee Recognition
• Public Service Loan Forgiveness (PSLF) Eligible Employer

Qualifications

• High School Diploma or GED required
• Experience in mental health, crisis services, or human services preferred
• College coursework in Social Work, Psychology, or Human Services is a plus
• Valid driver's license preferred
• Reliable transportation required
• Ability to pass background, caregiver, and medical screenings

Travel: No travel is anticipated.

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer (EOE).

Education

Required

High School Diploma/ GED or better.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.