Residential Support Professional

Lutheran Social Services of Wisconsin and Upper Michigan Inc; Waukesha (WI); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

403B retirement contribution

Annual raises

Employee Assistance Program

Service awards

Job summary

Lutheran Social Services of Wisconsin and Upper Michigan Inc. is seeking an Adult Residential Support Professional to join Aspen Center in Waukesha County.

You will provide care, support, and supervision to residents in addictions treatment within ARJ programs. Under supervision, you will document progress, assist with daily living tasks, monitor medications, and collaborate with a multidisciplinary team to help residents achieve treatment goals.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Previous experience in similar services preferred.
• Skills: Strong reading, writing, math and problem-solving abilities; follow directions and maintain boundaries.
• Must pass motor vehicle check; driver's license preferred.

Responsibilities

• Support and monitor residents, serving as a positive role model.
• Document resident behaviors and maintain records.
• Assist with housekeeping, clothing, bedding, and supplies.
• Monitor or administer medications per policy.
• Lead educational group activities within program guidelines.
• Transport residents to appointments and activities.

Skills

Reading

Writing

Math

Problem solving

Follow directions

Professional boundaries

Team collaboration

Patience

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

2000 W. Bluemound Road
2000 W. Bluemound Road
Waukesha, WI 53186, USA

2000 W. Bluemound Road
2000 W. Bluemound Road
Waukesha, WI 53186, USA

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a dedicated Adult Residential Support Professional to join our team at Aspen Center, one of our residential treatment facilities in Waukesha County. Aspen Center provides affordable, comprehensive addiction treatment for men, empowering them with the skills and resources needed to achieve recovery and long-term sobriety.

About the Role

Under supervision, you will provide care, services, and support to clients in our Addictions and Restorative Justice (ARJ) programs. These programs serve individuals with substance use disorders and/or criminogenic risk factors, helping them build healthier, more sustainable lives.

Key Responsibilities

• Support, interact with, and monitor residents while serving as a positive role model
• Document resident behaviors and maintain required records and reports
• Assist with housekeeping, cleaning, and distribution of clothing, bedding, and supplies
• Monitor or administer medications in accordance with program policies
• Share client status updates with external partners while maintaining confidentiality
• Identify and respond appropriately to emergencies or crisis situations
• Support residents in achieving treatment plan goals
• Work independently and problem-solve effectively
• Attend staff meetings and required training sessions
• Assist with meal preparation, grocery shopping, and teaching life skills
• Transport residents to appointments, meetings, and activities
• Collect urine specimens and administer breathalyzer tests as needed
• Lead educational group activities within program guidelines
• Provide basic first aid when necessary
• Perform other duties as assigned

Paid Time Off

403B retirement contribution option

Annual raises prioritized for employees

Employee Assistance Program

Service awards and recognition

Qualifications

Education: High School Diploma or GED required. Coursework or credits toward a bachelor’s degree in social work, human services, psychology, or related fields may be required depending on contract.

Experience: Previous experience in similar services preferred.

Skills: Strong reading, writing, math, and problem-solving abilities. Must be able to follow directions, maintain professional boundaries, and work as a patient, flexible, and collaborative team member.

Licenses & Certifications

• Valid driver’s license preferred

Must pass a motor vehicle check (MVR) and meet LSS auto insurance requirements

DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire

Additional Requirements

Language Skills: Effective verbal and written communication

Technology: Basic computer skills to complete timecards, emails, HRIS, EHR, and online training

Physical Demands: Regular standing, bending, stooping, kneeling, stair use, and walking. Exposure to outdoor conditions during resident activities, snow removal, and yard care.

Work Environment: Community-based residential setting with moderate noise levels

Travel: Day trips up to 25–50%, depending on role

Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE).

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School Diploma/ GED or better.

Experience

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.