Support Operations Supervisor

Advanced Technology Services; Bloomington (IL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

401k with employer matching

Tuition reimbursement

Job summary

Advanced Technology Services (ATS) is a leading industrial maintenance provider ensuring factories run smoothly in the US, Mexico, and the UK. The role involves supervising department activities, coaching staff, and maintaining key reporting and ISO compliance.

The position emphasizes customer relations and strong MS Office proficiency. Salary range noted is $74,642.84 to $99,523.79 USD, with benefits including medical, dental, vision, 401k with employer match, tuition reimbursement, and more.

Qualifications

• Associate's degree or equivalent from a two-year college; or equivalent combination of education and experience.
• Three (3) years of supervisory experience or demonstrated ability to supervise people and customer relations.
• Must be proficient in Windows and Microsoft Word, Excel, and Outlook.

Responsibilities

• Accounts for expenses such as labor, overtime, travel of the assigned departments.
• Coaches personnel; prepares evaluations; supports career planning and training.
• Maintains reporting and ensures ISO processes, procedures and policies are followed.
• Develops and maintains business relationships across ATS departments and customers.

Skills

Supervisory experience

Communication skills

Customer relations

MS Office proficiency

Education

Associate's degree or equivalent from a two-year college

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Advanced Technology Services (ATS) is a leading industrial maintenance provider ensuring factories run smoothly in the US, Mexico, and the UK. The role involves supervising department activities, coaching staff, and maintaining key reporting and ISO compliance.

The position emphasizes customer relations and strong MS Office proficiency. Salary range noted is $74,642.84 to $99,523.79 USD, with benefits including medical, dental, vision, 401k with employer match, tuition reimbursement, and more.