Support Lead - Customer Experience & Store Ops

Five Below; Sevierville (TN); On-site; USD 13,069 - 18,614; Part time

Benefits offered by this job

Health coverage

Financial wellness support

Personal wellness support

Job summary

Five Below in Sevierville, TN is seeking a dedicated Manager responsible for enhancing customer service and overseeing daily store operations including training staff and managing store opening and closing processes. The ideal candidate must have at least 1 year of management experience and strong communication skills.

This hourly position offers a starting pay of $11.50 and a comprehensive benefits package including health coverage. The role requires flexibility in scheduling and a commitment to excellent customer service.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to maintain composure under pressure.

Responsibilities

• Oversees daily activities of all store associates.
• Ensures crew members provide excellent customer service.
• Manages store opening and closing processes.
• Supports onboarding and training of associates.
• Drives store sales and controls expenses.

Skills

Customer service

Management

Communication

Multitasking

Creative thinking

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below in Sevierville, TN is seeking a dedicated Manager responsible for enhancing customer service and overseeing daily store operations including training staff and managing store opening and closing processes. The ideal candidate must have at least 1 year of management experience and strong communication skills.

This hourly position offers a starting pay of $11.50 and a comprehensive benefits package including health coverage. The role requires flexibility in scheduling and a commitment to excellent customer service.