TECHNICAL SUPPORT with ITALIAN/ FRENCH/ GERMAN or SPANISH

PMSolutions; Town of Poland (NY); Remote; USD 40.000 - 64.000; Vollzeit

Benefits dieser Stelle

Fully paid training

Relocation package

Monthly bonuses

Multisport card

Accommodation assistance

Zusammenfassung

A leading technical support company seeks a Technical Support Advisor fluent in Italian, French, German, or Spanish. Responsibilities include diagnosing technical issues and advising customers on solutions. This full-time position offers fully paid training, relocation assistance, and a competitive salary package. Proficiency in English is also required. Interested candidates should send their CV in English to the provided email with the job title mentioned.

Qualifikationen

• Minimum C1 proficiency in Italian, French, German, or Spanish.
• B2 proficiency in English.

Aufgaben

• Diagnose and resolve technical customer issues.
• Assist customers with procedural guidelines.
• Identify defective products using troubleshooting tools.
• Use troubleshooting tools to identify defective products and follow service guidelines.

Kenntnisse

Communication in Italian

Communication in French

Communication in German

Communication in Spanish

Good command of English (B2)

Jobbeschreibung

Overview

TECHNICAL SUPPORT with ITALIAN/ FRENCH/ GERMAN or SPANISH

Workplace: Sofia/Bulgaria

Full Time job contract

Responsibilities

• As a Technical Support Advisor you will:
• work on simple or complex customer technical issues
• assist customers by diagnosing problems through probing and investigating causes and provide/recommend resolutions for technical and service issues
• advise customers within procedural guidelines to ensure a complete solution to their technical or service questions
• use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts

Qualifications

• Excellent communication skills in ITALIAN / FRENCH/GERMAN or SPANISH at min.C1
• Good command of English - B2

We offer

• Fully paid training
• Excellent relocation package and relocation assistance!
• Salary and monthly bonuses
• Multisport card
• Accommodation - we will cover 1 flight ticket (or any other mean of transport up to 300 EUR) and 2 weeks of hotel accommodation until employee rents his/her own apartment.
• We provide contact to rental agents who help finding appropriate accommodation.

Please send your CV in English to email: [e-mail]

with the note ITALIAN/FRENCH/GERMAN/SPANISH – Job in Bulgaria

We reserve the right to answer only selected applications.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC.