Support Engineer II: Data Integrations & SQL

Frontline Education; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Comprehensive health benefits

Paid time off

Job summary

Frontline Education seeks a Support Engineer II to help school districts maximize the value of Frontline’s solutions through advanced data integrations and client-focused problem solving.

The role involves collaborating with clients and internal teams to resolve sophisticated technical issues, improve system functionality, and deliver reliable, scalable solutions that support educators and administrators.

Qualifications

• Bachelor’s degree required or equivalent experience in a related field.
• Strong SQL proficiency and data integration experience.
• Experience with LDAP, SFTP, XML data technologies and related tooling.
• Experience supporting VB-based reports and SQL reporting solutions.
• Understanding of basic programming concepts and system integrations.
• Exposure to EdTech or education finance/payroll domains is a plus.

Responsibilities

• Consult with clients to understand data integration needs and design solutions.
• Manage advanced technical escalations related to integrations between Frontline solutions and external systems.
• Configure and support complex customizations including submission handlers, web services, FTP imports, and SSO.
• Create and modify customized reports using SQL Server to meet client needs.
• Investigate and resolve data synchronization and integration issues across Frontline products.

Skills

Analytical thinking

Problem solving

Communication

Multi-tasking

Mentorship

Education

Bachelor’s degree in a related field

Tools

SQL Server

LDAP

SFTP

XML data technologies

MapForce

XMLSpy

Job description

Frontline Education seeks a Support Engineer II to help school districts maximize the value of Frontline’s solutions through advanced data integrations and client-focused problem solving.

The role involves collaborating with clients and internal teams to resolve sophisticated technical issues, improve system functionality, and deliver reliable, scalable solutions that support educators and administrators.