Support Coordinator: Health & Community Living

BlueCross BlueShield of Tennessee, Inc.; Tennessee; On-site; USD 55,000 - 75,000; Full time

Job summary

BlueCross BlueShield of Tennessee, Inc. seeks a dedicated Support Coordinator to assist individuals with I/DD through ECF Choices in Greene and Washington Counties, TN.

You will conduct intake, enrollments and ongoing assessments, develop plans, and coordinate health, behavioral health and community supports. The role requires a valid driver’s license, 2+ years in healthcare operations, and relevant certifications or education (RN/CDDS/CDDN or QDDP; MSW/LCSW preferred).

Qualifications

• RN with current CDDS/CDDN for RNs or a DDC for LPNs, or BS in social work, nursing, education, health care or related field.
• Licensed MSW or LCSW preferred; QDDP or QIDP eligibility meets federal requirements.
• 2 years of experience in healthcare or operations environment required.
• 5+ years as independent Support Coordinator or case manager for HCBS Waiver and completion of Personal Outcome Measures Introduction and Assessment Workshop trainings.
• Valid driver’s license; willingness to travel to members' homes.

Responsibilities

• Partner with members and families to identify needed supports and direct services to meet goals for health, employment and independent living.
• Collaborate with clinical and social support teams to meet physical, behavioral health and long-term service needs.
• Conduct thorough face-to-face visits and assess member needs across physical, behavioral, functional and financial domains.
• Authorize and verify home and community-based services are provided and meet member needs.
• Maintain driver’s license validity and comply with vehicle safety policies as required.

Skills

Independent worker

Microsoft Office

Communication

Organizational skills

Team collaboration

Valid driver’s license

Education

RN with CDDS/CDDN or DDC or QDDP/QIDP eligibility

BS in social work, nursing, education, health care or related field

Tools

Microsoft Office

Job description

BlueCross BlueShield of Tennessee, Inc. seeks a dedicated Support Coordinator to assist individuals with I/DD through ECF Choices in Greene and Washington Counties, TN.

You will conduct intake, enrollments and ongoing assessments, develop plans, and coordinate health, behavioral health and community supports. The role requires a valid driver’s license, 2+ years in healthcare operations, and relevant certifications or education (RN/CDDS/CDDN or QDDP; MSW/LCSW preferred).