Support Associate - White House Black Market

Chico's; Nashville (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Ein innovatives Modeunternehmen sucht einen Support Associate, der das Team bei der Schaffung eines einzigartigen Einkaufserlebnisses unterstützt. In dieser Rolle sind Sie für die Warenverarbeitung, die Organisation des Verkaufsraums und die Unterstützung eines kundenorientierten Verkaufsumfelds verantwortlich. Sie werden in einem dynamischen Team arbeiten, das Wert auf Zusammenarbeit und persönliche Entwicklung legt. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben, ist dies die perfekte Gelegenheit, um Teil eines wachsenden Unternehmens zu werden, das Frauen ein Gefühl von Schönheit und Selbstvertrauen vermittelt.

Qualifications

• Hervorragende Kommunikations- und Kundenservicefähigkeiten erforderlich.
• Starke organisatorische Fähigkeiten und Multitasking-Fähigkeit in einem schnelllebigen Umfeld.

Responsibilities

• Verantwortlich für die Verarbeitung und Organisation von Waren im Geschäft.
• Modellierung und Unterstützung der Prinzipien des außergewöhnlichen Kundenservice.

Skills

Kommunikationsfähigkeiten

Kundenservicefähigkeiten

Organisationsfähigkeiten

Multitasking

Teamarbeit

Education

High School Diplom oder gleichwertig

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales operations functions, such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor, reorganizing merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system accurately, reconcile merchandise invoices, and complete store-to-store transfers and locate requests promptly.
• Receive and process visual packet materials, props, signage, and store stockroom hardware, hangers, sign holders, etc.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement as directed.
• Assist with boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and solicit feedback.

Other duties as assigned. This position may vary across different brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to work mostly standing during shifts.
• Ability to work quickly within strict timelines.
• Demonstrate teamwork.
• Exposure to visual merchandising techniques is desirable.
• Effective communication with customers, associates, and management, including wearing/using headsets.
• Regular attendance and flexibility to work nights, weekends, and holidays are essential.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are continuously accepting applications due to growth. You may apply at any time; however, not all positions may be open at once. Accommodation is available for applicants with disabilities. For assistance, contact your local Store Manager.

3148 The Mall at Green Hills

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical conditions, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category under law.