Support Associate - White House Black Market

Chico's; Indianapolis (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen sucht nach einem Support Associate, der Teil eines modebegeisterten Teams wird. In dieser Rolle unterstützen Sie die Verkaufsabläufe, indem Sie Waren verarbeiten und die Lagerorganisation sicherstellen. Sie fördern eine inklusive Teamatmosphäre und bieten außergewöhnlichen Kundenservice, während Sie die Prinzipien der besten persönlichen Dienstleistung umsetzen. Wenn Sie eine Leidenschaft für Mode haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, um zu wachsen und zu lernen.

Qualifications

• Erfahrung im Einzelhandel oder als Kassierer bevorzugt.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Verarbeitung von Waren und Organisation des Lagerraums.
• Modellierung und Unterstützung der MAPS-Prinzipien für Kundenservice.

Skills

Kommunikationsfähigkeiten

Kundenservice

Organisationsfähigkeiten

Teamarbeit

Multitasking

Education

High School Diplom oder gleichwertig

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

1. Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
2. Ensures new products are properly merchandised and represented in a timely manner.
3. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
4. Ensures the visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
5. Participates in pricing changes and markdowns.
6. Alerts store management to cash supply needs.
7. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
8. Assists with boutique cleanliness and organization.

Customer Experience

1. Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

1. Promotes an inclusive, collaborative approach to problem solving.
2. Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands, with some duties varying accordingly.

QUALIFICATIONS:

1. High school diploma or equivalent.
2. Previous stock or cashier experience preferred.
3. Must be 18 years of age or older.
4. Excellent communication and customer service skills.
5. Strong organizational skills and ability to multi-task in a fast-paced environment.
6. Ability to learn or adapt to technology provided by the company.
7. Must be able to work the majority of the shift standing.
8. Ability to work quickly and within strict timelines.
9. Ability to demonstrate teamwork.
10. Exposure to visual merchandising and product placement techniques desired.
11. Effective communication with customers, associates, and management; use of headset preferred.
12. Regular attendance and flexibility to work nights, weekends, and holidays are essential.

PHYSICAL REQUIREMENTS:

1. Constant walking/standing (67-100% of an 8-hour shift).
2. Occasional lifting up to 50 lbs. (1-33% of an 8-hour shift).
3. Frequent climbing (34-66% of an 8-hour shift).

We are always accepting applications for top talent. Applications may be submitted for any location or position at any time; availability of positions varies. Accommodation is available for applicants with disabilities. To request assistance, please contact your local Store Manager.

Location: 3321 Fashion Mall at Keystone

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category under law.