Support Associate - Soma

Chico's; Marietta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen im Einzelhandel sucht engagierte Support Associates, die eine kundenorientierte Verkaufsumgebung unterstützen. In dieser Rolle sind Sie für die Bearbeitung von Waren, die Organisation des Lagers und die Gewährleistung einer hervorragenden Kundenerfahrung verantwortlich. Sie arbeiten in einem dynamischen Team, das die Prinzipien des persönlichen Service fördert und Möglichkeiten zur persönlichen Entwicklung bietet. Wenn Sie leidenschaftlich daran interessiert sind, in einem positiven Umfeld zu arbeiten und zu wachsen, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung im Umgang mit Waren und Kassen ist von Vorteil.
• Starke Kommunikations- und Kundenservicefähigkeiten erforderlich.

Responsibilities

• Verarbeitung von Waren und Gewährleistung der ordnungsgemäßen Lagerung.
• Modellierung und Förderung der MAPS-Prinzipien für den Kundenservice.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Multitasking

Teamarbeit

Visual Merchandising

Education

Erfahrung im Einzelhandel

Mindestens 16 Jahre alt

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented timely.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and promptly.
• Process visual materials, store hardware, and signage efficiently.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, signage placement, etc.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned, noting that duties may vary across brands.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; headset communication preferred.
• Regular attendance and flexible schedule, including nights, weekends, and holidays, are required.

Physical Requirements

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications due to growth. Applications are reviewed to match qualifications with current openings. Accommodation requests for disabilities are available through your local Store Manager.

5201 The Avenue East Cobb

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.