Support Associate - Soma

Chico's; Atlanta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to join their dynamic team in Atlanta. This role is pivotal in maintaining an exceptional customer experience through effective merchandise handling and stock organization. You will be part of a collaborative environment that values innovation and teamwork, ensuring that every customer receives the most amazing personal service. If you thrive in a fast-paced setting and are eager to learn and grow, this opportunity is perfect for you. Join a company that prioritizes its people and fosters a culture of inclusivity and development.

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills and ability to multitask.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Model and promote excellent customer service principles.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Multitasking Ability

Education

High School Diploma or Equivalent

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join us today!

Position Objective

The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment. Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware appropriately.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives like floorsets, window changes, and signage placement.
• Support boutique cleanliness and organization.

Customer Experience

Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned.

This position may vary across brands.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Able to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication via headset with customers, associates, and management.

Physical Requirements

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications at any time for future openings. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

5042 Cumberland Mall

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, religion, age, gender, or other protected categories.